TECHNOLOGY DELIVERY MANAGER-REMOTE

Compass Group

5d•$90,000 - $105,000•Remote

About The Position

Healthcare Digital, division within Compass Digital, has a Great Opportunity for a Technology Delivery Manager. The Technology Delivery Manager performs a project management function and is responsible for managing the implementation of retail digital solutions. Retail is comprised of Point of Sale, Order and Pay Kiosk, Self Check Out, Mobile Ordering, Digital Signage and Cashless products at our healthcare client locations across the U.S. This position supports strategic and tactical activities that must be balanced to achieve the desired results.

Requirements

Bachelor’s Degree or equivalent work experience
Minimum 5 years of technology project management experience
Approximately 70% travel required (varies within season), including weekends and some holidays
Advanced knowledge and experience in network diagrams and connectivity
Working knowledge of restaurant or retail technology and terminology including point of sale systems, kitchen management systems, and Internet access technologies
Service oriented collaborative approach to customer and peer relationships
Energetic self-starter able to work independently in a fast-paced environment
Highly developed sense of ownership, responsibility, and commitment to quality
Proven ability to manage multiple tasks and shifting deadlines
Strong communication, presentation, and relationship-building skills
Effective organization, planning, problem solving and analytical skills

Nice To Haves

Healthcare technology and EMR experience highly preferred and restaurant point-of-sale experience is a plus

Responsibilities

Prioritize and self-manage technology implementation projects (strategic, existing, and new business) assigned by Manager and Director
Ensure product implementation plans are developed and executed within agreed upon timelines
Conduct IT assessments at hospitals and create network diagrams that adhere to standards
Assembly of hardware and network equipment, plus, troubleshoot routers, switches, vendor software onsite in a healthcare setting (hospitals and Sr. dining facilities)
Navigate conversations on network requirements, interface throughput, hardware launch, and training on back of house solutions across multiple teams.
Ensure that project estimates are accurate, complete and that scope changes are documented, and approved in advance of the work being performed
Support other team members’ projects as needed to achieve team success
Communicate and lead calls and meetings with internal resources, external vendors, business operations and our client representatives to define and execute solutions
Keep apprised of your project status, escalate concerns, and provide regular updates to the Team Lead and Director
Adapt tools and processes to accommodate changes and improve accuracy and efficiencies
Complete objectives and deliverables to align with organizational goals and team strategic direction