Technology Consultant

GuidehouseTysons Corner, VA
13h$113,000 - $188,000

About The Position

Play a key role in implementation of key federal health programs Build training and communications content for use by call center agents and other stakeholders Advise clients and internal stakeholders on impacts of business requirements Participate in requirements elicitation and elaboration meetings to further enhance technology requirements Develop innovative new capabilities to meet business requirements utilizing industry best practices Contribute to business development opportunities including proposals, white papers, prototypes, and capture activities

Requirements

  • Bachelor's Degree
  • Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST" Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
  • Minimum 3 (THREE) years of professional work experience
  • Experience developing training plans, standard operating procedures, and communications for technology products
  • Ability to translate implemented technology requirements into trainings

Nice To Haves

  • Experience working with federal health agencies, especially Health and Human Services, Health Resources and Services Administration (HRSA), and the Organ Procurement and Transplantation Network (OPTN)
  • Strong executive presence and communication skills
  • Subject matter knowledge of federal health policy, technology environments, patient safety, and/or operating large contact centers
  • Preference will be given to candidate's located within the DC Metropolitan area.

Responsibilities

  • Play a key role in implementation of key federal health programs
  • Build training and communications content for use by call center agents and other stakeholders
  • Advise clients and internal stakeholders on impacts of business requirements
  • Participate in requirements elicitation and elaboration meetings to further enhance technology requirements
  • Develop innovative new capabilities to meet business requirements utilizing industry best practices
  • Contribute to business development opportunities including proposals, white papers, prototypes, and capture activities

Benefits

  • Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
  • Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend
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