Technology Consultant I

Hewlett Packard EnterpriseSpring, TX
$27 - $60Onsite

About The Position

Hewlett Packard Enterprise is the global edge-to-cloud company, advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications wherever they reside. The company's culture fosters innovation and values diverse backgrounds, offering flexibility for work-life balance. This role involves providing technology consulting to external customers and internal project teams, offering technical support and leadership in creating and delivering solutions that meet customer business needs. As a trusted advisor, the consultant is responsible for building and maintaining effective customer relationships to ensure satisfaction. Key aspects include staying current with leading-edge technologies and industry knowledge, contributing to the company's solutions portfolio, and shaping technical direction. The position requires consistent chargeability levels and contributes to revenue and customer satisfaction goals, as well as generating new business opportunities. At this management level, the consultant contributes to assignments of limited scope by applying technical concepts and theoretical knowledge, acts as a team member providing information and recommendations, and exercises independent judgment within defined parameters.

Requirements

  • 1 - 3 years of technical experience
  • Associate of Arts/Science or equivalent degree (two year college program) in computer science or related area of study; without a degree, one additional year of relevant technical experience (2-4 years in total).
  • Sufficient technical knowledge to assist with the completion of specific deliverables.
  • Able to communicate concepts with team and to peers.
  • Able to produce basic documentation to required standards.
  • Demonstrates understanding of assigned discipline or technical area.
  • Demonstrate fundamental technical knowledge.
  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Information Technology (IT) Infrastructure
  • Infrastructure as a Service (IaaS)
  • Intellectual Curiosity (Inactive)
  • Long Term Planning
  • Managing Ambiguity
  • Process Improvements
  • Product Services
  • Relationship Building

Responsibilities

  • Responsible for delivery of assigned tasks within the delivery cycle of a project.
  • Understands a number of the company's technologies in order to provide technical systems management support or deliver part of a detailed technical design which meets customer requirements.
  • Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments.
  • Works under supervision of technical lead and with customer nominated representatives to accomplish assigned tasks.
  • Acts professionally with the company customers.
  • Participates as part of a team and maintains good relationships with team members and customers.
  • Understands the company's strategy.
  • Is aware of knowledge tools and their application.
  • Participates in chosen technical community or profession, and regularly attends profession or community of interest events.

Benefits

  • comprehensive suite of benefits that supports their physical, financial and emotional wellbeing
  • investment in your career
  • specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division
  • flexibility to manage our work and personal needs

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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