Abilene Independent School District-posted 3 months ago
Abilene, TX
501-1,000 employees
Executive, Legislative, and Other General Government Support

The position involves performing tasks and activities related to the operation, installation, and maintenance of hardware, network equipment, software, and applications throughout the district. The role requires on-site technical work to install and maintain computer equipment and network and software applications. The technician will respond to work order requests by diagnosing and repairing network, equipment, and computer hardware.

  • Installation and repair of desktops, laptops, iPads, and Chromebooks with minimal support.
  • Troubleshooting device issues and participating in on-the-job training while gaining required certifications.
  • Installation and repair of common district equipment such as projectors and Promethean boards.
  • Monitoring network equipment and supporting district software/programs.
  • Advanced troubleshooting of device/software issues.
  • Directly contacting external vendors for support.
  • Installing, configuring, maintaining, and upgrading technology equipment and software.
  • Diagnosing and repairing safety and security network connectivity and hardware issues.
  • Providing technical assistance to users of computers and instructional equipment.
  • Maintaining accurate records of time and materials required for repairs.
  • Maintaining accurate inventory of hardware, software, and other equipment.
  • Responding to after-hours emergencies as needed.
  • High School Diploma or GED.
  • 2 year Associate degree or working toward an Associate degree in computer-related field or equivalent work experience (preferred, but not required).
  • Clear and valid driver's license.
  • COMP TIA A+ certification.
  • Apple certified iOS Technician (ACT).
  • 2+ years of work experience installing, maintaining, and repairing or similar experience (preferred, but not required).
  • Working knowledge of technology workstation setup and components.
  • Ability to work with multiple operating systems and network protocols.
  • Effective organizational, communication, and interpersonal skills.
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