Technology Communications Specialist II
Advarra
•$64,000 - $106,000•Remote
About The Position
The Technology Communications Specialist II is responsible for developing and maintaining the technical documentation for assigned Advarra software. This position requires an individual who can gather, synthesize, and organize large amounts of complex technical information into content that meets audience needs. The Technology Communications Specialist must have the ability to collaborate effectively with multiple internal stakeholders to produce accurate material in a timely manner.
Requirements
- Bachelor’s degree or equivalent work experience
- 2+ years of technical writing experience
- 2+ years of proven experience and proficiency using Microsoft Office Suite
Nice To Haves
- Bachelor’s degree in Technical Communication, English, Communication, or related experience
- Membership in the Society for Technical Communication or other professional association of technical writers
- Proficiency in release-note-based documentation
- Excellent writing, communication, and research skills
- Demonstrated accountability in project ownership and a solution-oriented work approach
- Knowledge of agile/scrum processes
- Experience working within an SDLC team producing software releases
- Familiarity with Atlassian JIRA
Responsibilities
- Gather, synthesize, and organize large amounts of complex technical information
- Write, edit, review, and publish technical content that expresses complex ideas clearly and accurately based on audience needs
- Write, edit, and publish release note documentation for product releases
- Develop task- and reference-based documentation and other deliverables
- Develop content in a variety of media; use judgment to choose the right tool for the communication challenge, such as diagrams, tables, and illustrations
- Collaborate effectively with peers across functions to create and validate technical deliverables
- Learn both the technical and business processes for assigned software and understand how the software supports department and overall business goals
- Manage own priorities and workload independently
- Demonstrate initiative in solving recurring challenges
- Identify opportunities to improve efficiency, accuracy, and customer experience through process enhancement, documentation improvements, and automation opportunities
- Perform other job-related duties as assigned
Benefits
- health coverage
- paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
