The Technology & Business System Service Manager is responsible for overseeing and managing technology systems within Auxiliary Services and across the Division of Student Affairs. This position ensures the smooth operation, integration, and performance of business-critical systems by serving as a bridge between technical and non-technical stakeholders. The role includes researching and recommending technology solutions, coordinating system upgrades and integrations, managing vendor relationships, troubleshooting system issues, and developing user-focused service strategies and best practices. This position also ensures secure access, system reliability, and continuous performance improvements, while aligning IT systems with divisional and institutional goals. Other duties as assigned.