Technology Business Analyst - Data Solutions

Holman • NJ

71d • $81,210 - $117,760

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Requirements

• Bachelor’s degree in a related field (IT Disciplines, Business, Graphic Design, HCI, Visual Communication, Technical Writing, or UX Design).
• 5+ years’ experience as a designer, preferably in the automotive or fleet industry.
• Proficient in various desktop tools including MS Office Programs.
• Experience with Azure Dynamics, Figma/Uizard, PL/SQL.
• Experience in a client-facing role including virtual and in-person interaction.
• Experience testing designs through usability and regression testing methods.
• Experience working in an agile environment.

Nice To Haves

• SCRUM certification.
• AGILE Development SDLC Documentation.
• PMP Certification.
• UX/UI Design Certification.
• CX Certification.

Responsibilities

• Exhibit characteristics of a successful Technology Business Analyst III.
• Work and collaborate with diverse teams in a dynamic, rapid-growth environment.
• Partner with Product and Platform Managers to develop strategy and rationale for features.
• Influence without authority and demonstrate excellent written and verbal communication.
• Facilitate both technical and non-technical conversations.
• Conduct market research to understand and gather ideas from similar products.
• Manage the end-to-end design process including creation of design concepts and prototypes.
• Create wireframes, mockups, and prototypes to communicate design ideas.
• Advance the customer experience vision by aligning with Holman’s CX Team.
• Write formal business requirements documents for platform management.
• Collaborate with development and business stakeholders to create and adhere to project timelines.
• Handle complex technical problems and assist users in using applications.
• Create and implement feedback tracking procedures.
• Complete online webcasts and presentations for clients/prospects.

Benefits

• Health Insurance.
• Vision Insurance.
• Dental Insurance.
• Life and Disability Insurance.
• Flexible Spending and Health Savings Accounts.
• Employee Assistance Program.
• 401(k) plan with Company Match.
• Paid Time Off (PTO).
• Paid Holidays, Bereavement, and Jury Duty.
• Paid Pregnancy/Parental leave.
• Paid Military Leave.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree