Technology Apprenticeship Program

CCU • Lake Forest, IL

1d • $21 • Onsite

About The Position

Consumer Credit Union's (CCU’s) Technology Apprenticeship Program provides a paid, full‑time opportunity to launch your technology career while earning your Associate of Applied Science in Business Administration—with 100% tuition, books, and fees covered. Apprentices gain hands‑on experience supporting CCU’s technology and digital operations at our Lake Forest corporate office. We are seeking high school graduates (including upcoming 2026 grads) and career changers who have not yet begun—or have completed only limited—college coursework. The program is designed to prepare you for long‑term roles in areas like IT support, systems administration, digital banking, and other technology specialties within CCU. As a Technology Apprentice, you will rotate through key technology functions gaining exposure to: End-user support (hardware, software, connectivity, account access, digital banking) Support ticket triage, documentation, and resolution Device provisioning, onboarding/offboarding, and asset management Troubleshooting, patching, and system monitoring Business application and enterprise system support and maintenance Network, server, and storage maintenance (Windows & Linux) Cybersecurity activities including vulnerability assessments and incident response Digital banking platform support, testing, and issue tracking Apprentices work closely with Technology team members to deliver reliable technology services, resolve technical issues, and support the secure operation of CCU’s technology environment. This is an ideal position for someone eager to begin a career in technology, develop a broad technical skill set, and learn through hands-on experience in a collaborative, real-world environment.

Requirements

• High School diploma or equivalent
• Age 18+ by July 1, 2026
• 1 year of customer service and/or IT experience
• Strong interest in building a career in banking/financial services and technology
• Intermediate computer skills (MS office, email, data entry)
• Communication, multitasking, teamwork, and learning mindset
• Ability to commit to Monday–Friday, 40 hours/week for work and school
• Acceptance into CLC's Associates of Applied Sciences program
• Must maintain passing grades of 'C' or higher and meet job performance expectations

Responsibilities

• End-user support (hardware, software, connectivity, account access, digital banking)
• Support ticket triage, documentation, and resolution
• Device provisioning, onboarding/offboarding, and asset management
• Troubleshooting, patching, and system monitoring
• Business application and enterprise system support and maintenance
• Network, server, and storage maintenance (Windows & Linux)
• Cybersecurity activities including vulnerability assessments and incident response
• Digital banking platform support, testing, and issue tracking

Benefits

• Earn hourly pay + eligible for benefits and an annual bonus opportunity
• Tuition, books, and fees covered in full
• Receive mentorship, professional development, and opportunities for increased responsibility
• Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire.
• You will be eligible to participate in the 401(k) savings plan at any time.
• You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED