Technology and Office Receptionist

P.L. Marketing, Inc.•Newport, KY

3d•Onsite

About The Position

POSITION SUMMARY: Support our corporate office with visitor management, front desk operations, and administrative tasks that enhance P.L. Marketing’s workplace environment. Collaborate with support and internal teams to ensure smooth office coordination while managing external functional processes. Provide a welcoming and organized office presence, contributing to the overall productivity and professionalism of the organization. ESSENTIAL JOB FUNCTIONS: This position will be required to work on-site in our Corporate Office Visitor Management Greet and assist all visitors and vendors in a professional and friendly manner. Manage visitor sign-in/sign-out, notify employees of arrivals, and ensure security protocols are followed. Assist employees and visitors with Wi-Fi or other basic office technology support. Conference and Meeting Support Maintain conference rooms, huddle rooms, and quiet spaces including calendar management and room readiness. Manage conference and huddle room calendars to prevent scheduling conflicts. Arrange catering for meetings when required. Office Administration Functions Respond promptly to phone calls, Teams messages, and emails directed to the front desk, transferring inquiries to appropriate team members. Create and distribute regular communications to Office and Division staff. Coordinate with facilities and support teams to resolve building issues or office concerns. Monitor and occasionally guide teams through daily kitchen/office duties. Organize small office events and assist with larger corporate event planning. Order printer supplies, report usage, and contact maintenance as needed. Maintain and audit office distribution lists. Shipping & Receiving Sign for incoming packages and direct them to the package room. Prepare and ship items as needed. Track daily inventory of items in the package room. HR, Training & Technology Coordination Assemble and send monthly HR & Technology training class emails to office staff. Create and send monthly kitchen/store duty assignment communications using provided templates. Coordinate Division Badge Orders – printing, tracking in the badge system, and shipping as needed. Maintain logs of front desk/office support for both staff and guests. Office Supplies & Inventory Management Take weekly inventory of office groceries and supplies; ensure orders are completed. Upload invoices into SharePoint for tracking and reporting. Manage PLM Swag and New Hire Welcome Boxes – ensure new hire communications are sent and coordinate distribution. Special Projects & Miscellaneous Support Communicate with Kroger and P.L. Marketing employees in a professional manner. Assist or lead special projects in collaboration with management and cross-functional teams. Support onboarding activities by coordinating materials and resources for new hires. Must be able to perform the essential functions of this position with or without reasonable accommodation

Requirements

Capacity to learn multiple computer systems and web-based applications
Skill and diplomacy in communicating with people and in writing
Able to interact effectively with all of the cross-functional teams to accomplish common goals
Experience with Excel, Word, and PowerPoint
Highly motivated self-starter who can work with minimal supervision
Capability to collaborate with others and contribute effectively to a team
Ability to work under pressure, meet deadlines, prioritize and multi-task
Must be able to: Remain standing/sitting for several hours at a time
Lift 10-30 lbs. occasionally

Nice To Haves

Administrative support position in office environment

Responsibilities

Visitor Management Greet and assist all visitors and vendors in a professional and friendly manner.
Manage visitor sign-in/sign-out, notify employees of arrivals, and ensure security protocols are followed.
Assist employees and visitors with Wi-Fi or other basic office technology support.
Conference and Meeting Support Maintain conference rooms, huddle rooms, and quiet spaces including calendar management and room readiness.
Manage conference and huddle room calendars to prevent scheduling conflicts.
Arrange catering for meetings when required.
Office Administration Functions Respond promptly to phone calls, Teams messages, and emails directed to the front desk, transferring inquiries to appropriate team members.
Create and distribute regular communications to Office and Division staff.
Coordinate with facilities and support teams to resolve building issues or office concerns.
Monitor and occasionally guide teams through daily kitchen/office duties.
Organize small office events and assist with larger corporate event planning.
Order printer supplies, report usage, and contact maintenance as needed.
Maintain and audit office distribution lists.
Shipping & Receiving Sign for incoming packages and direct them to the package room.
Prepare and ship items as needed.
Track daily inventory of items in the package room.
HR, Training & Technology Coordination Assemble and send monthly HR & Technology training class emails to office staff.
Create and send monthly kitchen/store duty assignment communications using provided templates.
Coordinate Division Badge Orders – printing, tracking in the badge system, and shipping as needed.
Maintain logs of front desk/office support for both staff and guests.
Office Supplies & Inventory Management Take weekly inventory of office groceries and supplies; ensure orders are completed.
Upload invoices into SharePoint for tracking and reporting.
Manage PLM Swag and New Hire Welcome Boxes – ensure new hire communications are sent and coordinate distribution.
Special Projects & Miscellaneous Support Communicate with Kroger and P.L. Marketing employees in a professional manner.
Assist or lead special projects in collaboration with management and cross-functional teams.
Support onboarding activities by coordinating materials and resources for new hires.