Technology Analyst

JLL•Riverwoods, IL

1d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Technology Analyst supports the strategy for sourcing technology applications to meet the requirements of the Work Dynamics business line across the Americas. This role involves working with both upstream and downstream applications in the source-to-pay process, collaborating with Sourcing & Procurement and Work Dynamics Operations teams to ensure consistent and rigorous technology deployment throughout the Enterprise. The position requires supporting end-to-end sourcing technology strategy, managing technology applications, conducting training, and providing sourcing technology insights and guidance in a fast-paced, global matrix environment. Your day-to-day tasks will include: Working closely with Director, Sourcing Technology to build and support the end-to-end sourcing technology strategy and vision Collaborating with internal stakeholders to understand requirements and align sourcing activities with business objectives while communicating latest developments in sourcing technology Coordinating with team members and subject matter experts to solution sourcing technology applications and data requirements Conducting technology training and engaging with end users on deployment and operational efforts for new applications Serving as the first point of contact for sourcing technology and data insights and guidance to Work Dynamics teams Searching for efficiencies and improvements in end user process flow while facilitating spend report requests outside of standard scope Recording and tracking key client attribute updates to maintain data quality within the sourcing technology ecosystem Physical Demands and Work Environment: Office-based work environment requiring extended computer use for technology analysis and system management Ability to sit for extended periods while working with various sourcing technology platforms Visual acuity required for detailed data analysis and technology application review Manual dexterity needed for extensive keyboard operation and system navigation Ability to participate in virtual and in-person meetings with global stakeholders across time zones Professional office setting with potential for hybrid work arrangements

Requirements

3+ years of relevant professional experience, preferably with a sourcing technology company
Bachelor's degree (BA/BS) from four-year college or university
Track record of developing and implementing sourcing technology in a complex global organization
Proven ability to communicate complex ideas clearly, gain respect of colleagues, and work collaboratively
Strong analytical and conceptual problem-solving skills combined with outstanding business acumen
Excellent PC skills with proficiency in MS Office applications and intermediate to advanced MS Excel
Exceptional communication skills with ability to articulate messages to variety of audiences and establish strong relationships at all organizational levels

Nice To Haves

Experience with e-sourcing technology platforms such as Jaggaer, Ariba, or Coupa
Understanding of or exposure to global real estate categories in facilities management and capital works projects
Experience working with candidates from similar sized companies in global matrix environments
Background in technology training and user engagement for application deployment
Knowledge of source-to-pay processes and procurement workflows
Experience with data quality management and client attribute tracking systems
Familiarity with Work Dynamics or similar business operations environments

Responsibilities

Working closely with Director, Sourcing Technology to build and support the end-to-end sourcing technology strategy and vision
Collaborating with internal stakeholders to understand requirements and align sourcing activities with business objectives while communicating latest developments in sourcing technology
Coordinating with team members and subject matter experts to solution sourcing technology applications and data requirements
Conducting technology training and engaging with end users on deployment and operational efforts for new applications
Serving as the first point of contact for sourcing technology and data insights and guidance to Work Dynamics teams
Searching for efficiencies and improvements in end user process flow while facilitating spend report requests outside of standard scope
Recording and tracking key client attribute updates to maintain data quality within the sourcing technology ecosystem