Technology Analyst/Product Manager

Leavitt Group

About The Position

Leavitt Group is seeking a Technology Analyst/Product Manager who combines strong business partnership skills with enough technical understanding to effectively work with software vendors and evaluate technology solutions. This role serves as a bridge between business teams, IT, and external vendors, helping ensure new applications and tools integrate well with Leavitt Group’s existing systems and deliver meaningful business value. This position does not require hands-on coding, but it does require comfort discussing technical concepts such as APIs, integrations, automation, and emerging technologies including AI.

Requirements

Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)
4–8 years of experience in technology analysis, product management, business systems analysis, or similar roles
Experience working directly with software vendors and evaluating third-party applications
Ability to understand and discuss technical concepts such as APIs, integrations, automation, and AI at a practical level
Strong communication, organization, and problem-solving skills

Nice To Haves

Experience in insurance, financial services, or professional services
Familiarity with SaaS platforms, system integrations, or automation tools
Experience supporting system implementations or digital transformation initiatives

Responsibilities

Partner with business stakeholders and agency teams to understand workflows, challenges, and priorities
Serve as a primary liaison between business teams, IT, and software vendors
Help define and prioritize technology initiatives aligned with business goals
Clearly communicate business needs to vendors and evaluate proposed solutions
Gather and document business requirements through interviews, workshops, and process reviews
Evaluate software applications and vendor solutions for business fit, usability, and scalability
Assess how new tools would integrate with existing systems using APIs, automation (RPA), or AI-based solutions
Document current-state and future-state processes and integration approaches at a high level
Coordinate and support delivery of system implementations and enhancements
Collaborate with IT and vendors on implementation plans, dependencies, and timelines
Participate in testing, validation, and rollout activities
Help manage scope, risks, and expectations throughout delivery
Support communication, training, and adoption of new tools and processes
Gather user feedback and support continuous improvement
Help ensure solutions are practical, well understood, and effectively adopted