Technology & AI Systems Support

Therapize Me, Inc.•Whitefish, MT

41d

About The Position

We are seeking a highly organized, adaptable, and technically proficient Technology & AI Systems Support Specialist to support the setup, management, troubleshooting, and optimization of devices, applications, software programs, and digital systems used in daily business operations. This individual will play a key role in helping maintain smooth technological function across smartphones, iPads, laptops, and a wide range of apps and platforms. The ideal candidate is comfortable working with both established and emerging technologies, including artificial intelligence tools and new AI systems as they become available. They should be able to assess which tools are most appropriate for specific tasks, support implementation, and help improve efficiency across workflows and systems.

Requirements

Proven experience working with smartphones, tablets, laptops, apps, and software systems
Strong technical skills in device setup, app configuration, program support, and troubleshooting
Ability to quickly learn and adapt to new technologies and digital tools
Strong organizational skills and attention to detail
Ability to work independently, prioritize tasks, and solve problems efficiently
Clear communication skills, with the ability to explain technical matters in a simple and helpful way
General knowledge of AI tools and emerging AI platforms, or strong willingness and ability to learn quickly

Nice To Haves

Experience supporting business systems, digital operations, or workflow management
Familiarity with AI applications for productivity, communication, organization, research, or automation
Ability to compare platforms and determine the best tool for a given function or project
Experience helping others adopt and use new technologies effectively

Responsibilities

Set up, configure, organize, and maintain smartphones, iPads, laptops, and related devices
Install, update, troubleshoot, and manage apps, software programs, and digital tools
Support the creation, organization, and maintenance of work-related systems, platforms, accounts, and workflows
Identify technology issues and provide timely, effective solutions
Assist with integrating new software, applications, and systems into existing operations
Stay informed about new and emerging AI tools, platforms, and systems
Evaluate and recommend appropriate AI tools or digital solutions based on business needs and intended application
Help implement AI systems and support team members in understanding their use and function
Maintain organized digital processes and documentation for systems, setups, and procedures
Provide clear, practical tech support and guidance to team members as needed