Technologist

Talen Energy•Byesville, OH

1d•Onsite

About The Position

Talen Energy is seeking a Technologist to support the Client Services, Hosting, and Network teams within IT. This role is responsible for providing hands-on technical support on site at various locations supporting a broad range of technologies including but not limited to laptop/desktops, printers, servers, and networking equipment. Daily travel to various sites is required, with locations ranging from approximately 30 minutes to up to two hours from downtown Columbus. This role is perfect for individuals who appreciate engaging in diverse technologies and enjoy practical, hands-on tasks. The Technologist will participate in an on-call rotation alongside other team members. The standard work schedule is Monday through Friday, 8:00 AM to 5:00 PM and on occasion support for off hours depending on need. At Talen Energy, your work fuels progress. In this role, you’ll do more than contribute you’ll drive meaningful change by:

Requirements

AS in Computer Science, Math, Engineering or Other Technical Field; or 5 or more years of relevant IT experience.

Nice To Haves

Experience providing technical support and administration within a corporate environment
Experience with supporting Office 365 suite of applications
Ability to support various desktop applications and software installations and deployment
Demonstrate ability to diagnose and resolve hardware issues on endpoints, printers, and other IT-related equipment
Working knowledge to diagnose and resolve Microsoft Windows desktop Operating System platforms
Capacity to identify and assess problems, as well as suggest technical solutions to address business challenges
Experience working within an enterprise ticketing system is a plus

Responsibilities

Work in a team environment to implement and support repeatable processes
Provide onsite IT support for end users in multiple locations
Provide support for desktops/laptops, client-side applications, OS, server and network technologies (Email, MS Office suite, Windows OS, software deployment, printing, desktop/laptops, routers, switches, etc.)
Provide support for patching and other routine maintenance tasks
Troubleshoot LAN/WAN connectivity issues and escalate when needed
Support VoIP systems, conference room technology, and networked devices
Deploy hardware, perform equipment moves, and maintain IT inventory
Build partnerships with internal customers and collaborate with vendors, consultants, and other IT personnel
Oral and written communications skills including the ability to communicate technical material clearly and effectively to different audiences
Collaborate with other IT teams remotely to diagnose and fix issues.
Ability to lift and move equipment (typically 25–50 lbs.)

Benefits

Talen Energy offers an exceptional benefits program to its employees. Benefits include comprehensive health, dental, vision, prescription plans, life insurance, and disability insurance.
In addition, employees are eligible to participate in Talen Energy’s 401(k) plan.
Talen Energy also provides competitive vacation and sick time to its employees.

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