Technologist Assistant Float

RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND•Lakeland, FL

29d

About The Position

The Technologist Assistant is responsible for assisting the technologist in the patient/scanning process. This position requires detailed knowledge of all aspects of patient services, including patient appointments, registration protocols, billing practices, telephone practices, scheduling guidelines and back-up to the front desk when needed. The position requires the ability to plan, schedule, organize and respond appropriately to a wide variety of subjects and situations.

Requirements

High school graduate or equivalent required, college degree preferred
Excellent organizational, written, and verbal communication and interpersonal skills are required
High levels of compassion, intelligence, and cultural sensitivity are required
Skills in establishing and maintaining effective working relationships with staff and patients and the ability to work independently
Thorough knowledge of administrative practices and procedures
Ability to sit for prolonged periods
Normal hand eye coordination and manual dexterity
Ability to lift up to 50 lbs.
Ability to distinguish letters and symbols
Ability to respond quickly to sounds
Clarity of vision at close distances (20 inches or less) and far distances (20ft or more)
Ability to work independently

Nice To Haves

Medical Assistant certification preferred
Customer Service experience preferred

Responsibilities

Properly inputs all required patient information into the system including patient history in complete sentences, performing providers, and any additional information to the radiology technologist
Directs patient regarding changing protocols
Prepares procedure rooms and assists in procedures as needed in compliance with RIS safety protocols
Properly identifies patients and demonstrates compassion while maintaining patient confidentiality, explains exam to patients to ensure patient safety and cooperation
Assists the technologist with patient position as appropriate
Comforts patients; anticipating patient needs, anxieties and questions
Stocks exam rooms with necessary supplies, maintain equipment and reports any equipment malfunction to the supervisor or appropriate service provider
Checks schedules on a daily basis
Floats to various sites on a regular basis, including the PET Truck locations
Registers new patients and updates existing patient demographics by collecting detailed patient information including verifying patient’s current insurance information
Assists patients with registration/check-in process ensuring all necessary forms are completed
Collects co-pays and processes payments
Scans information into patient charts
Responsible for cash box protocols
Burns CDs when requested, uploads CDs from outside facilities for comparison as necessary