Techno Functional Analyst

HLI and its subsidiaries • East Liberty, OH

1d

About The Position

This position is the "proactive" technical support, business solution development/implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. This position is regarded as the technical support expert in complex, open systems implementation environments and a seasoned software development professional.

Requirements

• 5+ years of experience working on Supply Chain application
• Experience leading Information Technology related projects that include multiple resources in multiple roles
• Competent in the automotive industry
• BA/BS in Information Technology or equivalent experience.
• English is required

Responsibilities

• Works with management to determine resource requirements, forecast, and cost reduction initiatives.
• Responsible for maintaining comprehensive documentation and training and developing associates.
• Analyzes system or application usage and plans for growth or increases in server and Desktop capacity.
• Ensure quality and achieve excellence in customer support and services.
• Leads development projects for new major enhancements and performs functional design and unit testing as needed.
• Writes programming code using RPG 4, React and Python software tools on the IBM I-Series hardware.
• Mentor junior to mid-level associates with application, technology, business process and tools as needed
• Provide level 2 support for production issues as requested.
• Work different shifts and weekends as required
• Perform Managers role as required during sick, vacation or out of town business occasions. This includes attending meetings, creating presentations and acting as an escalation point for personnel and business issues.
• Assist with budget and financial related information gathering for hardware and take active involvement of learning and reviewing the remaining budget
• Participate in recruiting and interviewing potential associates when requested.
• Own all Audits from a delegation perspective ensuring all participants deliver what is assigned and present results to Auditors

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level