Technician

MasTec IncNew Orleans, LA

About The Position

At MasTec Advanced Technologies, your smile and technical expertise is in demand. Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes to home security and smart home automation – you’ll be the technician customers trust. Your expertise will be center-stage every time you interact with a customer. You’ll recommend the best technologies to meet the customer’s needs and you’ll make sure everything is set up right, right from the start. At MasTec, your talent and your knowledge will make the difference. We currently have opportunities that begin in 5G Fixed Wireless Access service through our partnership with Verizon. Our Home Automation Pros (Field Technicians) are responsible for designing, installing, upgrading and repairing 5G fixed wireless internet access points within the home along with other home automation devices. Field Technicians use communication, technical knowledge, problem solving, and sales skills to deliver the highest level of customer service. If you have the skills to work in the home, learn and perform this introductory skill, this job is for you! From this opportunity, you may find more advanced training and pay in our other service portfolios! If you’re ready to take a major step up in your career, we’re ready to talk.

Requirements

  • Essential function of the job requires you to climb ladders. You must be able to meet manufacturer’s safety requirements on equipment used. Candidate’s body weight + 25 lbs of tools/equipment must not exceed 375 pounds.
  • Be able to lift 60-80 pounds and climb 28-36 foot ladders
  • Work could be performed in environments that are not heated or air conditioned, and work may be inside or outside, not dependent of weather
  • Work could require kneeling, crawling, bending or other positions that may be uncomfortable
  • A valid driver’s license
  • Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check
  • Be able to work a flexible schedule that includes weekends or evenings
  • Maintain strict adherence to safety protocols and procedures in this safety-sensitive role

Nice To Haves

  • You take customer service seriously and set the example
  • You know or are motivated to learn the latest technologies and you’re ready to master whatever’s next
  • You enjoy multi-tasking and working independently
  • You advise and recommend the best solutions and products to meet the customer’s needs
  • You desire to continuously learn relevant new technologies

Benefits

  • Competitive wages – performance-based compensation and incentives (if you do more, you earn more)
  • Paid training - focused on safety, customer service, technology, products, and on-site sales techniques
  • High quality tools, uniform, work van and gas card
  • Medical, dental and vision benefits options
  • 401(k) with a company match (that’s free money)
  • Employee stock purchase plan
  • Paid time off
  • Highly independent work environment
  • A clear promotion path to Field Technician Supervisor and Site Manager - 80% of our Operation Managers started as Technicians
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