Technician

Randy Marion Ford of West Jefferson • West Jefferson, NC

33d

About The Position

We are seeking experienced Service Technicians to join our team. The role of the Service Technician is to perform repairs and maintenance on vehicles including medium-duty diesel vehicles in a fast-paced environment. Successful candidates should be motivated and enthusiastic about learning. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Requirements

• Ford Certification
• At least 1 year of Fleet or Dealership experience
• High school diploma or equivalent required
• Teammate with a strong sense of dedication to the customer and service team
• Self-motivated and professional
• Possess own tools

Nice To Haves

• Previous experience in a Ford dealership is a plus
• ASE certification preferred
• CDL certification preferred

Responsibilities

• Provide technical service to vehicles and equipment
• Read job order, observe and listen to vehicle in operation to resolve malfunction, and plan work procedures
• Follow checklists ensuring all critical parts are examined
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
• Test-drive vehicles to ensure that they run smoothly
• Tag all warranty parts and returns to warranty clerk
• Attend training classes and keep tabs on factory technical bulletins
• Develop and maintain positive relationships with customers to increase overall customer happiness
• Properly complete the service and/or repairs assigned by supervisor
• Complete all work according to the applicable safety requirements and published procedures
• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management
• Maintain your designated workspace in an organized and clean manner
• Ensure guest vehicles are returned as clean as they were prior to being serviced
• Show the utmost courtesy to all guests, visitors, and dealership personnel
• Make every effort to achieve the production objectives set by management
• Adhere to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications
• Any other duties as outlined by the Service Supervisor and or management

Benefits

• Health, Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED