Technician

MasTec Advanced Technologies • Wilmington, DE

5d • $22

About The Position

At MasTec Advanced Technologies, your smile and technical expertise is in demand. Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes to home security and smart home automation – you’ll be the technician customers trust.
Explore exciting opportunities in Home Installation, made possible through our collaboration with a leading partner in the Satellite industry. As a valued team member, you will play a crucial role in the installation and maintenance of satellite dishes and receivers. Your responsibilities include fostering positive customer relationships, troubleshooting, and guaranteeing a seamless and enjoyable customer experience. This dynamic role involves both indoor and outdoor tasks at customer residences and commercial buildings and must follow safety guidelines.
If you’re ready to take a major step up in your career, we’re ready to talk.

Requirements

• Essential function of the job requires you to climb ladders. You must be able to meet manufacturer’s safety requirements on equipment used. Candidate’s body weight + 25 lbs of tools/equipment must not exceed 375 pounds.
• Be able to lift 60-80 pounds and climb 28-36 foot ladders
• Work could be performed in environments that are not heated or air conditioned, and work may be inside or outside, not dependent of weather
• Work could require kneeling, crawling, bending or other positions that may be uncomfortable
• A valid driver’s license
• Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check
• Be able to work a flexible schedule that includes weekends or evenings
• Maintain strict adherence to safety protocols and procedures in this safety-sensitive role

Nice To Haves

• You take customer service seriously and set the example
• You know or are motivated to learn the latest technologies and you’re ready to master whatever’s next
• You enjoy multi-tasking and working independently
• You advise and recommend the best solutions and products to meet the customer’s needs
• You desire to continuously learn relevant new technologies

Responsibilities

• Installation and maintenance of satellite dishes and receivers
• Fostering positive customer relationships
• Troubleshooting
• Guaranteeing a seamless and enjoyable customer experience
• Follow safety guidelines

Benefits

• Competitive wages – performance-based compensation and incentives (if you do more, you earn more)
• Paid training - focused on safety, customer service, technology, products, and on-site sales techniques
• Deeply discounted DIRECTV - High quality tools, uniform, work van and gas card
• Medical, dental and vision benefits options
• 401(k) with a company match (that’s free money)
• Employee stock purchase plan
• Paid time off
• Highly independent work environment
• A clear promotion path to Field Technician Supervisor and Site Manager - 80% of our Operation Managers started as Technicians

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees