Technician
About The Position
Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Technician to join our security business unit.
Requirements
- High School Diploma
- 5 years of experience in maintenance, repairs and small additions to existing access control and video systems
- Must possess a valid driver license and acceptable driving record
- LenelS2 or Softwarehouse CCURE9000 certifications
Nice To Haves
- Ability to operate hand and power tools
- Ability to wire and troubleshoot relay logic
- Manufacturer Certifications (i.e. Lenel, AMAG, SWH, Genetec, Avigilon, Hanwha, Axis)
Responsibilities
- Communicate with clients about the condition of their system and recommend upgrades to keep them current with latest security technology
- Maintain and Test multi security system for Clients that have service contracts in place
- Troubleshoot technics to determine what type of problem may exist and to facilitate a corrective action to solve the problem
- Required to time stamp progress in Blue Folder ticket system for real time updates to customers
- Work effectively and independently thru multiple service calls daily
- Produce timely and detailed service reports
- Build positive relationship with clients
- Share new technical information or knowledge to Operations installation department
- Communicate with coordination team on next steps and needs discovered in calls
- Be accountable for continuous development and growth within the department
- Maintain the highest level of integrity when dealing with customers or colleagues
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
