Technician - Survey Team Support

Custom Computer Specialists•Hauppauge, NY

23d•$42,000 - $49,000•Onsite

About The Position

We are a growing IT company; a great place to start and grow your career! CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible. OVERVIEW We are currently looking for a New York City based customer facing field technician to join our team! The individual is to play an integral part of the field operations team for a large-scale, logistically complex technology deployment program for a large K-12 client. This person is primarily responsible for the surveying, port/cable tracing, patch cabling, installing equipment, documenting, and integrating networks. In addition, this person must know basics about network infrastructure and cabling standards. This person must have a valid driver’s license and daily access to an automobile and be willing to drive daily to assignments throughout the five boroughs of NYC and occasionally to Long Island. This person will have to come into our Hauppauge, LI office at least once a week. Salary Range: $42,000 - $49,000/year

Requirements

Understanding of networking concepts, surveying and installation
Ability to perform pre-integration port tracing, patching of cables, cable management
Outstanding Excel Skills
Excellent customer service skills
Excellent verbal and written communication skills
Skilled with organization, decision making and time management
Ability to work independently and as part of a team
Have high attention to detail

Responsibilities

Interact with NYC school personnel and client Field Project Managers in-person, over phone and via email
Level 1 or 2 experience with data cabling, networking, fiber, dealing with routers and switches
Understanding of wire and data management for network equipment.
Surveying sites, classrooms, Labs, offices, for equipment and proposing Access Point placement throughout the building to ensure 100% wireless network coverage
Surveying network closets, cabinets, racks, and Cisco Switches for switch port availability and recommend new equipmentIdentifying and labeling of equipment
Documenting of structured data cabling and optical fiber in termination closets
Support network integration engineers on the implementation of larger-scale integrations
Deploy networking equipment including racking, stacking, and patching, cable management
Make moderately technical adjustments to network infrastructure
Work directly with Clients during deployments to meet or exceed client satisfaction
Provide documented summations of work assignments including client sign off, punch lists and resolutions, installation photos
Provide clean and concise reporting (written and verbal), ensure quality of work

Benefits

Competitive salaries
Comprehensive benefits including:
Medical and dental plans
Company paid vision and short and long term disability plans
Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
401K with employer match
Tuition reimbursement
Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
Company paid life Insurance
Paid holidays and vacation
Technical certification gift card rewards program