Technician Supervisor | Pharmacy | Full Time | Day

Concord Hospital Health System•Concord, NH

20h

About The Position

Under the general direction of the Director of Pharmacy Services, the Technician Supervisor is responsible for supervising professional and technical staff in accordance with hospital policies and procedures. Concord Hospital (CH) is a nationally-accredited, progressive regional health system. Over the past two decades, CH has evolved from a community hospital to a $550 million net revenue regional integrated health system with more than 3,574 employees, leaders and clinicians who are talented, mutually supportive, and community centered in helping the organization meet its community mission. CH has sophisticated clinical and management practices. The organization consistently performs among the top ten percent of national organizations and has received many national accolades (e.g., most wired, Press Ganey's summit award). After a four-year effort to strengthen and standardize our quality management processes, Concord Hospital has become the first healthcare system in New Hampshire to be certified as being in compliance with internationally recognized quality management practices ISO 9001:2008 certification, issued by DNV GL. ISO certification means that patients can be confident CH has implemented and strengthened processes for internal auditing, control of documents, control of records, control of non conforming products, and preventative and corrective action.

Requirements

CPhT certified technician (if not at hire, then within 2 years)
Registered in NH
Personnel management experience (strong history if pharmacy technician experience is not present)

Nice To Haves

Bachelor degree
Pharmacy technician experience

Responsibilities

Supervises the distributive functions of the pharmacy.
Supervises interactions between pharmacy personnel and other hospital departments, patients, and the public to maintain professionalism and confidentiality.
Manages personnel issues including hiring, training, staffing, competency, retention, evaluations, and disciplinary actions.
Performs or supervises scheduling of all technical staff.
Makes contingent plans for call outs and staff shortages.
Communicates plans and updates to direct reports and the department.
Actively engage in training, supporting, and encouraging technician staff growth in the department and the organization.
Assists in development of pharmacy quality assurance and quality improvement activities.
Assures compliance with policies and procedures.
Assures accurate record keeping and security precautions for personnel and drug inventory.
Participates on hospital and medical staff committees.
Performs other job-related functions as assigned.