Technician, Service Desk Tier 1
American Hospital Association•Chicago, IL
438d•$53,352 - $80,080•Hybrid
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About The Position
The Technician, Service Desk Tier 1 position at the American Hospital Association (AHA) serves as the first point of contact for all technical issues, playing a crucial role in maintaining the efficiency of the association's IT systems. This full-time role involves providing prompt and effective technical support to users across various departments, troubleshooting hardware, software, and network issues, and documenting support procedures to enhance the IT support process.
