Technician, Network Operations Center

Ezee Fiber•Houston, TX

12h

About The Position

Network Operations Center Technician OUR VALUES At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry. JOB SUMMARY The Network Operations Center Technician will be responsible for monitoring and maintaining the network and systems of the organization. They will work closely with other NOC professionals to ensure that all systems are running smoothly and efficiently. The NOC Technician will also be responsible for troubleshooting and resolving any issues that arise.

Requirements

High school diploma or equivalent; technical certifications in fiber optics are a plus.
Minimum of six (6) months to two (2) years of experience or training in Network Operations and troubleshooting.
Experience with monitoring tools such as SolarWinds
Strong troubleshooting skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team

Responsibilities

Monitor network and systems to ensure they are running smoothly
Troubleshoot and resolve any issues that arise
Work closely with other NOC technicians to ensure that all systems are running efficiently
Document and troubleshoot all network and system issues, and resolutions
Stay up-to-date with the latest technologies and trends in network and system administration