Technician, Line Service

MODERN AVIATION INC•Charlotte, NC

2d•$19 - $21•Onsite

About The Position

Line Service Technician The Company Modern Aviation (the “Company”) is a private equity backed, platform company launched in 2018 that is focused on the fixed-based operator (“FBO”) sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation’s strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements. Primary Purpose of the Position The Line Service Technician (LST) attends to all service needs as they relate to and transient aircraft, catering to the needs of the jet owners, guests, and crews. While a LST’s main job duties are focused upon the technical services provided to the aircraft (fueling, towing, parking, basic cleaning, etc.), exceptional customer service skills are vital for the successful completion of this role. The LST ensures that every arriving /departing aircraft receives all ground support services in a timely fashion with high energy and a smile.

Requirements

Must be 18 years of age
Strong verbal and written communication skills
Exceptional mathematical skills
Valid Driver’s License for a minimum of 3 years and have no more than 6 points.
Physically able to stand or walk for long periods of time

Nice To Haves

Previous customer service experience preferred.
Basic knowledge of various aircraft types and servicing a plus.

Responsibilities

Must understand and exemplify what it means to be a partner at Modern Aviation.
Promotes and always maintains a positive image of Modern Aviation, to all personnel, members, volunteers, vendors, and the community.
Ensures a safe operation: protecting customers, staff, and equipment from harm.
Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations.
Responsible for the movement, placement, storage, de-icing, and fueling of an aircraft.
Operate a wide variety of aircraft ground support equipment.
Exemplifies ramp awareness regarding aircraft, debris on the ramp or impending inclement weather procedures.
Perform work with minimal supervision.
Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.
Performs other duties deemed necessary and assigned by shift-lead or Line Manager.
Understands that this position may expose the partner to hazardous noise levels, chemicals, fumes, machinery, and inclement weather.