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With minimal supervision, the Lead Installation Technician provides work direction and guidance to a team of field technicians ensuring efficient and timely completion of customer fulfillment requests for installation and repair. This position, when not guiding field technicians, provides general septic system design and installation services according to local building codes and plans developed by the local health departments. Installs septic systems and provides related services to customers in their homes and businesses and sells accessory services and products and service agreements. Performs inspections for real estate transactions and evaluations of problematic septic systems. Utilizes customer service training to educate and assist customers in choosing service, products and finance options.
