KIPP Public Schools-posted 8 months ago
Full-time • Entry Level
Houston, TX
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The Technician, IT Support Services reports to the Manager, IT Support Services for their home region. The Technician, IT Support Services is responsible for providing Tier 1 technical support. The technician provides school and administrative desk side support and may support multiple locations. This role is responsible for Tier 1 support that includes Contact Center/Remote and Desktop Support, Faculty Device Support, Classroom Device Support, Asset Management, Knowledge Base Article Creation, Device Imaging and Multifunction Printers.
