Technician III, Process Maintenance

Moderna•Norwood, MA

3d•Onsite

About The Position

The Role: Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology, with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization, working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives. Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience, with the potential to make a significant impact on patients' lives worldwide. As a Technician III, Maintenance, you will play a critical role in the operational reliability of Moderna’s manufacturing and support infrastructure in Norwood. You’ll lead hands-on activities for preventive and corrective maintenance, while serving as the primary first responder for equipment-related issues. Your expertise will ensure the smooth operation of both GMP and non-GMP systems, driving equipment performance, supporting investigations, and enhancing reliability. The role also includes oversight of service providers, equipment changeovers, and execution of safety protocols. You will work cross-functionally with engineers and system owners and contribute to Moderna’s cutting-edge manufacturing capabilities, with the opportunity to get close to the emerging world of digitalization and Generative AI tools for smart maintenance insights. Here's What You’ll Do Your key responsibilities will be: Performing preventive and corrective maintenance on all process equipment and systems, including simple calibrations, in alignment with established schedules and procedures. Leading the development of remediation strategies for follow-up and emergency work. Serving as the first responder to equipment issues and ensuring resolution through hands-on work or vendor coordination. Troubleshooting complex equipment and system malfunctions, developing remediation steps, and overseeing repairs. Managing contract service providers, including scheduling, SOP training, and compliance with cGMP standards. Supporting facility operations with rotating “on-call” responsibilities and responding to urgent facilities needs across a 24/7 schedule. Maintaining spare parts, tools, and equipment inventories to ensure uninterrupted operations. Administering hazardous energy control and confined space entry procedures in compliance with safety protocols. Your responsibilities will also include: Documenting all maintenance activities in both paper-based and electronic cGMP-compliant records. Collaborating with equipment owners and engineers to direct vendor service work. Leading small projects and maintenance initiatives as required. Performing equipment changeovers and setup, particularly for filling equipment and support systems like autoclaves, washers, and filter integrity testers. Developing and maintaining OJT (on-the-job training) records, and holding status as a Qualified Trainer. Contributing to reliability initiatives and asset management strategies. Executing additional duties as may be assigned periodically to support operations. The key Moderna Mindsets you’ll need to succeed in the role: We behave like owners. In this role, you’ll be responsible for leading maintenance execution and vendor oversight. Acting with ownership means ensuring that every equipment issue is resolved with long-term impact in mind and that all documentation and compliance requirements are met with rigor. We digitize everywhere possible using the power of code to maximize our impact on patients. As part of Moderna’s drive toward intelligent operations, you’ll be at the forefront of potential engagement with Generative AI tools and digital maintenance platforms, helping to shape a smarter, data-driven maintenance environment.

Requirements

AS degree or certificate in a science/technical field or a technical trade school
5-7 years’ of experience

Responsibilities

Performing preventive and corrective maintenance on all process equipment and systems, including simple calibrations, in alignment with established schedules and procedures.
Leading the development of remediation strategies for follow-up and emergency work.
Serving as the first responder to equipment issues and ensuring resolution through hands-on work or vendor coordination.
Troubleshooting complex equipment and system malfunctions, developing remediation steps, and overseeing repairs.
Managing contract service providers, including scheduling, SOP training, and compliance with cGMP standards.
Supporting facility operations with rotating “on-call” responsibilities and responding to urgent facilities needs across a 24/7 schedule.
Maintaining spare parts, tools, and equipment inventories to ensure uninterrupted operations.
Administering hazardous energy control and confined space entry procedures in compliance with safety protocols.
Documenting all maintenance activities in both paper-based and electronic cGMP-compliant records.
Collaborating with equipment owners and engineers to direct vendor service work.
Leading small projects and maintenance initiatives as required.
Performing equipment changeovers and setup, particularly for filling equipment and support systems like autoclaves, washers, and filter integrity testers.
Developing and maintaining OJT (on-the-job training) records, and holding status as a Qualified Trainer.
Contributing to reliability initiatives and asset management strategies.
Executing additional duties as may be assigned periodically to support operations.

Benefits

Best-in-class healthcare coverage, plus voluntary benefit programs to support your unique needs
A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
Family planning benefits, including fertility, adoption, and surrogacy support
Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
Savings and investment opportunities to help you plan for the future
Location-specific perks and extras

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