Technician I

TransCoreHouston, TX
4dOnsite

About The Position

TransCore (TRN), a subsidiary of ST Engineering, is seeking a Technician I to join our team in Houston, Texas. Summary The Technician I performs on-site or in-house servicing, repair and/or installation of customer equipment. This job may include any aspect of field support including installation, troubleshooting and repair of electronic equipment and wiring, installation and configuration of component systems/firmware, including upgrades, modifications and programming; preventive maintenance actions; documentation. Essential Duties and Responsibilities Include the following. Other duties may be assigned.

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below represent the knowledge, skills, and/or abilities required.
  • High school diploma or general education degree (GED) strongly preferred.
  • Must maintain driver’s license in good standing as verified by Transcore.
  • Must be comfortable working at heights that could be in excess of 50 ft.
  • Familiarity with basic electrical or networking concepts is helpful.
  • Basic troubleshooting and problem-solving skills.
  • Willingness to learn and adapt to new technologies and tools.
  • Ability to work with hand tools and small electronic components.
  • Strong attention to detail and organizational skills.

Responsibilities

  • Installation, preventive and corrective maintenance of equipment including Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment.
  • Complete reports, logs and perform shift-to-shift communications in accordance with established policies, procedures and local practices.
  • Respond to corrective maintenance requests or alarms within an acceptable time frame.
  • Diagnose and repair hardware, software, and system issues.
  • Report on the technical status of the system with accuracy and completeness.
  • Restore equipment to operational status as quickly as possible.
  • Module or PC Board swap out.
  • Isolation of faults in units or components.
  • Field test of units or components.
  • Maintenance of spare equipment and parts following guidelines set forth to do so.
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