Technician I, Field Operations

Commnet Wireless, LLC•Albuquerque, NM

56d

About The Position

Join Commnet, a pioneering force that has been the backbone of rural networks in the United States for decades. At Commnet we prioritize enabling and delivering high-quality broadband communication services that enable Tribal and Rural America to thrive. At the heart of our mission lies a passion for digital inclusion and life transformation, offering more than connectivity - we're dedicated to fostering equality of opportunity through access to essential services. Our culture is built on a foundation of trust and ownership, where our passion for our customers and communities shines through our customer-centric approach. With open and effective communication, we champion a "win together" mindset, celebrating every victory as a step towards a connected and empowered rural America. Job Profile Summary Technician I, Field Operations, is an entry-level role focused on the maintenance and installation of equipment at communication sites, as well as supporting installations and changes in data centers. This position collaborates with various departments to ensure optimal site operation and this role is crucial in site acceptance, backhaul troubleshooting, and testing. Responsibilities include regular maintenance, repairs, and customer installations for enterprise solutions, including government grant programs and large businesses.

Requirements

Minimum Years Experience 0 -1 Yrs., no prior related experience required.
Minimum Education: High School / Trade School or equivalent experience.
Embody and demonstrate our company values: Foster Trust, Effective Communication, Customer Centricity, Own It, Win Together.
Possess a valid Driver's License and meet the requirements of the Department of Transportation physical.
Ability to lift 50 lbs. unassisted.
Must pass a pre-employment drug test.
Demonstrates regular and reliable attendance, ensuring consistent availability and dependability. Ability to work flexible schedules, including nights and weekends as required.
Proficient with use of hand tools and power tools.

Nice To Haves

Strong organizational skills, proficiency in Microsoft Office for communications and reporting, and basic computer knowledge.
High level of professionalism, with the ability to prioritize important issues, resolve problems promptly, contribute to a positive work environment, work independently to complete tasks, and maintain personal accountability.
Knowledge and experience in wireless and data services, voice telecommunications, project management, microwave, fiber optics, ethernet backhaul facilities, and AC and DC power systems.

Responsibilities

Collaborate with various departments, external vendors, and contractors to ensure standards of site acceptance for new builds, site modifications, backhaul installation, uplifts, troubleshooting, and testing.
Conduct preventative maintenance, update site documentation, and verify site systems monitoring to maintain site standards.
Maintain accountability for assigned company assets and coordinate with Logistics and Support Services to ensure inventory accuracy.
Provide timely resolution of assigned trouble tickets and escalate issues as necessary.
Ensure functionality of power systems and battery backups.
Other duties as assigned.

Benefits

Benefits: Commnet is proud to offer a comprehensive suite of benefits to all regular full-time positions (hourly & salaried) to promote overall health, wellness, and financial security for you and your family. Benefits include health, vision, dental, HSA/FSA, life and AD&D, fitness reimbursement, short/long term disability coverage, parental leave, emergency travel assistance and 401k.
Commnet employees have access to an Employee Assistance Program (EAP), which includes services such as 100% confidential counseling, financial information/resources, legal support, and general wellness.

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