Technician, Headend

Cogeco•Miramar, FL

10d

About The Position

About Our Company Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘Above And Beyonders’, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA). Why Work At Breezeline? As one of the country’s fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person’s unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us. Internal Values – How we act We’re proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job – they want an extraordinary life – and at Breezeline, we want to make that a reality. And here is how we do it. Fun: We laugh a lot. It makes every day brighter, and if you don’t love what you do, you’re not doing it right. Job flexibility: We think everything you do matters – at work and home. Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too. Total Rewards: Let’s be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We’ve got you and your family covered with one of the best packages in the business. Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals! Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry. Summary Responsible for the reception, and distribution of off-air, satellite etc. programming to the Outside Plant. This includes the installation, construction, operations and repair of all equipment associated with the headend and signal distribution network.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Strong Headend, RF, IP, Optical and MPEG engineering and computer related skills necessary.
Ability to solve network problems or infrastructure issues and manage performance and capacity issues is required.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out simple one- or two-step instructions.
Ability to deal with standardized situations with only occasional or no variables.
Valid driver's license with satisfactory driving record within Company required standards.
Ability to accurately measure distances, using tapes or other measuring devices.
Ability to adhere to Local, Federal regulations and Company policies.
Ability to differentiate between different sizes and colors of wires.
Ability to drive a company vehicle in a safe and responsible manner.
Ability to make cable connections in tight spaces by bending, reaching, twisting.
Ability to operate appropriate computer or test equipment associated with position.
Ability to perform job from high places (ie: on ladder working on overhead cabling)
Ability to prioritize and organize effectively.
Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers, RF strippers, crimpers etc.
Ability to work independently and as a member of a team.
Ability to work with small components and wires to make cable connections.
Knowledge of basic mathematics and electronics.
Ability to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.
Ability to climb or balance and stoop, kneel, crouch, or crawl.
Ability to sit and talk or hear.
Ability to frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.

Responsibilities

Monitor video and audio quality of services delivered on the forward and return spectrum (analog – digital – IP).
Perform daily check of RF Levels and Headend alignment.
Verify video and audio levels for satellite and stereo processing equipment.
Monitor Commercial Insertion equipment for performance as needed.
Perform status monitoring of RF and data performance, further report and/or repair discrepancies.
Responsible for ISP wiring, balancing and testing of node splits and/or node swaps due to capacity or node replacement
Work with OSP Technician for node optimization and balancing of RF/light levels
Responsible for all Headend/Hub locations within region
Optical Transmitter and Receiver installation, connection and configuration
Scoping, cleaning and testing of fiber jumpers
Rack and stack of new equipment and associated cabling
Perform DC power and FAP connections for equipment within rack
Ability to crimp CAT6 ends with T568B wiring code
Working knowledge of test equipment such as, Spectrum Analyzer, OSA, Optical Light Meter, OTDR, RF signal meter, and MPEG Analyzer
Understanding of commonly used modulation schemes such as QAM, QPSK, and OFDM
Understanding of CWDM and DWDM
On call as required via on call rotation
Night work as required to perform maintenances and cutovers
Assist the supervisor with work flow, training of new Technicians, and quality assurance
Perform other tasks assigned by Supervisor