Technician - Generator Field

Macallister Machinery Co.-posted 9 months ago
Full-time
Lafayette, IN
Rental and Leasing Services
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

This position performs mechanical and electrical services on engines, generators, UPS, switchgear, automatic transfer switch, and other related system products for the Power System's Service Department. Representative duties include providing first time installation commissioning, coordinating start-ups with other systems (i.e. switchgear, UPS, etc.), performing service and repairs, troubleshooting electrical and mechanical problems, writing service reports, recording time assigned to jobs and maintaining company issued truck and equipment.

  • Installs, services and repairs generators, UPS, switchgear, automatic transfer switch, and other related system products for the Power System's Service Department.
  • Provides first time (start-up) installations; coordinates with other systems being installed such as multiple generator sets and paralleling switchgear.
  • Diagnoses and troubleshoots customer's electrical and mechanical problems to assure the entire system runs safely and efficiently.
  • Initiates and/or completes all associated paperwork for the service and/or repair, including writing the service report and recording time spent repairing and/or servicing equipment.
  • Maintains customer satisfaction by understanding the customers' needs and time constraints.
  • Maintains company issued vehicle, equipment and tools by keeping them in good working order, clean and up to date with suggested maintenance.
  • Must meet DOT requirements, possess a CDL license to operate a field service vehicle and must be able to operate a forklift.
  • Performs related duties as required.
  • High school education or equivalent with a technical background or additional training preferred.
  • 3-5 years of mechanical experience with generators and engines, preferably with Caterpillar.
  • Excellent decision-making skills and good creative thinking and goal setting skills.
  • Excellent problem solving, diagnostic and troubleshooting skills.
  • Ability to interpret and apply policies, procedures and guidelines.
  • Basic understanding of warranty administration.
  • Excellent knowledge of the product and a good knowledge of the product market.
  • Ability to operate a PC, especially a laptop, with an excellent understanding of industry specific programs.
  • Strong influence and negotiation skills.
  • Strong project management skills.
  • Strong listening and verbal communication skills.
  • Good customer service skills and basic prospecting skills.
  • Working knowledge of safety rules, laws and regulations concerning engine service, hydraulics, electrical, technical functions of various components.
  • Self-motivated with the ability to work with little or no supervision.
  • Ability to work over time and weekends.
  • A valid Class C CDL driver's license or higher is preferred.
  • Experience with Caterpillar products.
  • Strong respect for the Caterpillar influence.
  • Ability to uphold professionalism with both internal and external customers.
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
Generator Technician Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service