Technician, Field Service Maintenance

PDS Health•Irvine, CA

19d•$24 - $33

About The Position

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Field Service Technician is to assume responsibility for providing general maintenance on dental equipment, machinery and Office/facilities repairs as scheduled under the direction of the Maintenance Operations Manager.

Requirements

Equivalent to high school diploma or general education degree (GED)
1-3 years facilities maintenance experience within the office/commercial setting
Field Service Technician must possess and maintain a valid driver’s license and automobile insurance. Driver’s license must be verified by completing a background check and motor vehicle record check at the time of hire
Field Service Technician are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices
In lieu of a valid driver’s license and automobile insurance, Field Service Technician must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day
Travel may be planned or unplanned and is subject to change without notice
Ability to multi-task effectively without compromising the quality of the work
Excellent interpersonal, oral and written communication skills
Detail oriented, organized, process focused, problem solver, proactive, ambitious, customer service focused
Ability to draw conclusions and make independent decisions with limited information
Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community
Self-motivated, reliable individual capable of working independently as well as part of a team
Possess the intellectual curiosity to work through ambiguity and have ability to work independently with minimal instruction
Ability to manage change and do extremely well in a fast-paced environment under time constraints
Ability to take initiative and work independently, and work effectively with individuals belonging to all levels within the organization
Ability to work with mathematical concepts such as probability and statistical inference
Ability to effectively and succinctly simplify complex data and communicate information to Senior Management

Nice To Haves

Experience within the dental office setting and ability to work on dental equipment is preferred and compensation will be commensurate with experience
Bachelor’s Degree in related field

Responsibilities

Perform general maintenance on dental equipment and related office machinery
Responsible for general maintenance of all property systems (i.e., Electrical Work, Plumbing, Painting, Drywall)
Responsible for timely completion of all maintenance service requests as assigned
Responsible for alerting the Maintenance Coordinator of any unusual occurrence and/or damage that have taken place or that may occur
Ability to administer, respond and complete service requests via use of hand-held device (iPhone, iPad) or computer
Carry cell phone as required for on-call maintenance
Responsible for 24-hour emergency maintenance service as scheduled
Maintain a professional, courteous manner at all times with dental office employees, vendors, contractors and fellow co-workers
Timely and accurate completion of payroll timesheets, Field Service Reports (including accurate billing of hours worked and parts used for services rendered) with timely submission to the Maintenance Coordinator as required, Maintain work vehicle
Other duties as assigned by management
Some air travel is required, and may involve weekend travel
Other duties as assigned by management