Summary Performs advanced, varied clerical duties in accordance with standard procedures. This includes clerical duties such as photocopying, compiling records, filing, tabulating, posting information, and distributing mail. Applies knowledge of department policies and procedures, and utilizes a general understanding of other departments' functions to resolve most issues. Maintains records, prepares forms, verifies information and resolves routine problems. May orient, train, assign and check the work of lower level employees and be designated as lead worker. Description Logistics: CGS (cgsadmin.com) – one of BlueCross BlueShield's South Carolina subsidiary companies. Location: This position offers a hybrid schedule after training is completed, with work hours starting between 6:00 AM and 7:30 AM Central Time You will work an 8-hour shift schedule. It may be necessary, given the business need to work occasional overtime. This role is located at 26 Century Blvd, Suite ST610 Nashville, TN 37214 United States of America. SCA Benefit Requirements: BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act ( SCA ) . As a Service Contract Act (SCA) employee, you are required to enroll in our health insurance, even if you already have other health insurance. Until your enrollment is complete, you will receive supplemental pay for health coverage. Your coverage begins on the first day of the month following 28 days of full-time employment. What You’ll Do: Performs advanced, varied clerical duties in accordance with standard procedures. Completes scanning, indexing, imaging and quality control for the area’s documentation and records. Verifies accuracy of data and corrects errors discovered during review or research of documents. Reviews varied and complex incoming documentation or work requests to determine handling and routing. Compares related data components and combines documentation for appropriate distribution and assignment. Handles requests for information, files, or research and may liaison frequently with other areas. Coordinates and schedules departmental activities (projects, meetings, testing, visitors, etc.). Provides coverage or support for other staff members during departmental projects and/or periods of understaffing. May provide training and guidance to entry-level clerks. Maintains departmental logs, spreadsheets or databases. Prepares basic reports/statistics for management on work received for production and workload assessment. Prepares correspondence or packages for internal/external mailing. Tracks correspondence and/or packages and follows up as needed. Orders supplies and maintains departmental supply inventory.