Technician C, Field (DEV) - Gen Technician

Southern Company•Chattanooga, TN

About The Position

Chattanooga Gas has a new development opportunity for an employee who is interested in progressing to a Field Technician C position. The successful candidate will receive appropriate training necessary to progress to the Field Technician C position within a certain timeframe. The successful candidate will serve in an on-call capacity for emergency response and also be responsible for the activation and deactivation of natural gas. JOB DUTIES AND RESPONSIBILITIES Basic Function: Intermediate level position responsible for completing a variety of tasks associated with the installation, activation, deactivation, maintenance and inspection of gas meters and regulators. Responds to routine and emergency requests for gas service and is responsible for repairing leaks on meter sets. Serves as a member of a crew engaged installing and repairing gas mains and service pipeline. Participates in making taps on mains and services and operates heavy equipment. Also responsible for performing maintenance and repairs on customers appliances and other gas equipment. Protects meters sets from atmospheric corrosion by painting or replacing piping. Provides technical assistance in installing and/or repairing gas main or service lines.

Requirements

High school diploma or GED
Minimum 6 months experience as General Tech work and responsibilities, or equivalent
Basic Meter activation qualified and certified
Advanced Crew qualified and certified
Customer service skills
Proficiency with required General Tech skills
Good written and oral communication
Ability to use good judgment when working in potentially hazardous and emergency environments
MS Office and Computer skills basic proficiency
Mechanical aptitude
Able to operate basic equipment, machinery and simple tools
Good interpersonal skills
Ability to resolve and diffuse difficult/escalated situations
Knowledge of assigned geographical territory
Able to operate basic equipment and machinery
Electro fusion and plastic welding of <=6-inch plastic pipe
Operator Qualified in accordance with Company Plan
Must have a valid state driver's license and pass DOT and Company driving tests
CDL (class A)
Must be physically able to stoop, bend, crawl, walk, climb ladders, and lift weights in excess of 100 pounds.
Ability to occasionally ascend and descend stairs and ladders is required.
Must also have keen senses of smell, hearing, vision and color identification.
Ability to work in all types of terrain and weather conditions is required.

Nice To Haves

1-2 years Field operations experience
Technical School training and certification
Experience installing meter sets, connecting fuel lines, and establishing service to new and existing customers
Or Equivalent academic education and experience

Responsibilities

Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.
Performs service activation, deactivation, and leak repairs.
Performs leak investigation as required following a service activation.
Conducts and documents complete investigations of customer premises in response to questionable gas consumption (e.g. high bill complaints, stopped meters, etc.) or other issues.
Performs basic pipefitting on meter sets (remove meter, install fuel line cut off, replace union).
Installs meter headers.
Coordinates and performs basic operation, maintenance, inspection and repair on all above ground valves to include grease, tighten, operate and inspect.
Performs meter inspections and paints as needed to maintain compliance with atmospheric corrosion.
Performs valve operation and maintenance.
Operation of heavy equipment during excavations.
Performs underground leak investigation and grading to include: Special surveys Shorted casing surveys Re-checks and re-evaluates
Assists in pipe joining methods (Electro fusion and mechanical fusion).
Responds to gas pipeline emergencies.
Participates in the on-call rotation for off-shift emergency response.
Interacts with customers to answer questions, explain work performed, give instructions for operation of appliances, and promote gas usage.
Identifies abnormal operating conditions and takes appropriate actions.
Performs miscellaneous inspections, as required.
Actively and accurately captures documentation in the Mobile Data Terminal
Available to work overtime as necessary to meet business requirements and flexibility in working shifts as required.
Safely operate company assigned vehicles in performance of assignments.
Observes all safety requirements and regulatory guidelines to ensure compliance.
Performs other job-related duties as required.