Technician - Audio Visual

HonorHealth • Scottsdale, AZ

21h • Onsite

About The Position

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Requirements

• 2 years in the AV industry, conference services or similar with customer service or public contact - Required
• Working knowledge of windows, word, excel, power point. Working knowledge of Housekeeping, in a general setting; demonstrated proficiency with AV equipment. - Required
• Driver License AZDL - Valid And In State - Required
• High School Diploma or GED - Required

Nice To Haves

• Vocational/Specialized training Audio Visual Technician / Vocational Specialized training - Preferred
• 3 years experience in the AV industry, conference services or equivalent with customer service or public contact; one (1) year telecommunications experience - Preferred

Responsibilities

• Responsible for the furniture setup of the meeting rooms and the audiovisual equipment for all scheduled functions. Ensuring that AV equipment requested is available, set up, tested and in good working order in requested meeting room. AV equipment includes but is not limited to laptops, LCD projector, document camera, portable audiovisual equipment, and sound systems. Monitors maintenance of AV and telecommunication equipment and schedules for repair and preventative maintenance. Analyzes and solves computer hardware, software and application problems such as improper installation confirmation and/or user error. Performs light housekeeping for the conference center rooms to ensure the room is “Customer Ready”. Includes sanitization of tables and counters, emptying trash and vacuuming if needed. Acts as conference room contact for routine and preventative maintenance. Follows up to ensure completion of maintenance.
• Communicates regularly with colleagues of the Events Team. Keeping team updated on customer needs and identifying and proactively problem solving any potential challenges. Communicates with clients that have AV questions prior to event. Assists in completing the process within SharePoint event software for booking meetings and conducting confirmation emails for upcoming meetings if needed.
• Processes requests for AV equipment, checks equipment out to users, monitors use of equipment, maintenance, repair, and equipment Preventative Maintenance programs. Documents repair history and processes repair invoices for all equipment assigned. Ensures support compliance with Scrubs software. Run compliance reports daily as well as review video for foreign objects daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees