Technician - A

Pritchard Auto Company•Forest City, IA

61d

About The Position

The Technician A is responsible for advanced diagnostics, repairs, and maintenance, ensuring vehicles are running smoothly and efficiently. This is an opportunity to work in a fast-paced environment where your skills and passion for the automotive industry will shine.

Requirements

High school diploma or equivalent required; additional certifications in automotive technology preferred.
Must possess and maintain current tools needed to perform job responsibilities.
Minimum of 3-5 years of experience as an automotive technician with proven expertise in diagnostics and repairs.
Strong computer skills, with the ability to use modern diagnostic tools and software to diagnose and repair vehicle issues.
Master OEM certification or the ability to complete training is required.
Excellent communication skills to clearly document diagnostics, repairs, and interact with both customers and team members.
Strong problem-solving abilities and attention to detail.
Must have a valid driver's license.
Ability to work efficiently in a fast-paced environment.

Nice To Haves

EV certification and other specialty certifications highly preferred.

Responsibilities

Perform advanced diagnostics and troubleshooting to accurately identify mechanical issues in vehicles.
Complete repairs and maintenance in accordance with manufacturer specifications, including but not limited to engine, transmission, electrical, and brake systems.
Adhere to all OEM master technician training requirements.
Ensure compliance with all cause-and-correction procedures, maintaining clear and concise communication on repair orders and customer documents.
Mentor and support other technicians in the shop, providing guidance on complex repairs and best practices.
Maintain productivity and quality of work with a rework rate of less than 1%.
Stay up to date with current automotive technologies, including electric vehicle (EV) systems and emerging automotive trends.
Utilize specialty tools and diagnostic equipment necessary for the role.
Collaborate effectively with the service team to ensure a seamless customer experience from diagnostics to repair completion.
Additional duties as assigned.