Technical Writer and Communications Specialist

Mission Design & Automation•Holland, MI

21h

About The Position

Mission Design & Automation is seeking a Technical Writer & Communications Specialist to author, edit, and review machine documentation and support company communications. This person will partner with project team members to prepare and ensure accuracy of the technical manual and documentation for custom industrial automated machinery with varying degrees of complexity. This position will also support marketing in the creation of content such as blog posts, case studies, etc.

Requirements

Bachelor’s degree or equivalent experience in English, Communications, Professional Writing, or Engineering field with desire to focus on communications
Excellent writing, editing and communication skills
Strong technical aptitude – ability to synthesize technical content from Subject Matter Experts to create training materials and procedures
Excellent work ethic and strong intellectual curiosity – proven ability to quickly learn and understand complex topics
Ability to work quickly, efficiently, and handle several projects simultaneously
Desire and ability to innovate and improve upon current processes
Proficiency with computers including MS Office Suite
Strong attention to detail

Nice To Haves

Experience with Adobe Creative Suite, specifically InDesign, Photoshop, and Illustrator
1-3 years of experience working in industrial automation, manufacturing, or related industry

Responsibilities

Build strong partnerships with project managers, controls engineers, machine builders, and other subject matter experts
Collaborate with project teams to fully understand machine functionality and ensure detailed and accurate documentation
Write, format, edit, review, proof, and send technical manuals for custom machines
Assist in writing and editing internal operational procedures and work instructions
Assemble digital and physical instruction manuals and prepare all documentation for delivery to customers
Schedule and track documentation tasks to align with machine shipment timelines and project milestones
Maintain a comprehensive library of technical terminology and documentation
Review documents for consistency, clarity, and alignment with company style guideline
Evaluate existing documentation templates and identify improvements
Capture machinery photos and videos for internal and external use
Work with marketing on content development as needed
Support internal team with training and process documentation