Technical (Underwriting) (Hybrid)

NYCM Insurance•Edmeston, NY

1d•Hybrid

About The Position

The Technical (Underwriting) (Hybrid) will conduct daily business operations within the underwriting division. Duties & Responsibilities: Process transactional queues and technical queues, Process DMV IIES tasks including support on phones and incoming paper and emails. Handle all functions of property inspections including reviewing crystal reports, documenting PACE, and emailing hand-typed inspections. Write program requests with management support. Collaborate with various divisions while implementing and auditing program requests. Assist with project support. Conduct presentations on new programs moving into production, reviewing audit and implementation plans. Conduct team cross training. Perform quarterly review of agent lobby specific to all forms for all lines of business. Quarterly review of statistical data submission to ISO/AAIS. Conduct monthly bill verification. Maintain user accounts for vendor management. Provide audit support for program moved impacting the underwriting division. Review and update a wide variety of reports including Actuate, On Demand, AQT and Crystal. Maintain PACE calendars for multiple lines of business. Professionally handle incoming and outgoing customer phone Other duties as assigned.

Requirements

High School Diploma
2 years business or technical experience
Knowledge of personal lines underwriting including applications, endorsements, renewals, and cancellations for one line of business
Working knowledge of PACE, underwriting procedures, and workflow processes
Good computer skills and technical proficiency in Crystal and MS Office Suite
Good analytical and problem-solving skills
Good organizational, multi-tasking, and prioritization skills
Communication skills
Professional approach to working independently or within a team

Responsibilities

Process transactional queues and technical queues
Process DMV IIES tasks including support on phones and incoming paper and emails
Handle all functions of property inspections including reviewing crystal reports, documenting PACE, and emailing hand-typed inspections
Write program requests with management support
Collaborate with various divisions while implementing and auditing program requests
Assist with project support
Conduct presentations on new programs moving into production, reviewing audit and implementation plans
Conduct team cross training
Perform quarterly review of agent lobby specific to all forms for all lines of business
Quarterly review of statistical data submission to ISO/AAIS
Conduct monthly bill verification
Maintain user accounts for vendor management
Provide audit support for program moved impacting the underwriting division
Review and update a wide variety of reports including Actuate, On Demand, AQT and Crystal
Maintain PACE calendars for multiple lines of business
Professionally handle incoming and outgoing customer phone
Other duties as assigned