Technical Training Specialist

Kaseware, Inc. • Denver, CO

5h • Hybrid

About The Position

At Kaseware, a dynamic start-up company located in the Denver metro area, you will have the chance to utilize technology to help organizations. Kaseware builds state-of-the-art software for law enforcement and corporate security customers, serving those who make our world safer. The Technical Training Specialist is responsible for developing and executing training plans, training materials, and classes, scheduling classes at client facilities (both remote and in-person), and providing software instruction to clients on the use of the Kaseware product. They also review results and trainee feedback to improve materials and classes, as well as identify and develop additional software training opportunities.

Requirements

• A minimum of 3 years of experience as a technical trainer, training specialist, or a similar role
• Exceptional analytical and conceptual thinking skills
• Advanced technical skills
• Excellent documentation skills
• Fundamental analytical and conceptual thinking skills
• Experience creating training materials and giving presentations
• Competency in Microsoft applications including Word, Excel, and Outlook
• Experience in use/administration of an LMS
• A track record of following through on commitments
• Excellent planning, organizational, and time management skills
• A history of leading and supporting successful projects
• Bachelor's Degree in business or a related field, which may include Adult Education, Computer Science, Business, or Engineering
• Language: English
• Ability to pass a full CJIS compliant fingerprint based background check
• U.S. Citizens and those authorized to work in the U.S.

Nice To Haves

• Training experience in public safety, law enforcement, CAD, and/or RMS

Responsibilities

• Assess individual and group training needs
• maintain individual and group training records
• Plan, prepare, and research lessons
• Organize and promote courses
• Develop and deliver programs of learning activities
• Prepare teaching/course materials
• Instruct users on an individual or group basis
• Apply new technologies to deliver courses and improve the learning experience for users (e.g., distance learning, interactive CBT, blended training)
• Own and maintain the Kaseware Learning Management System
• Keep personal IT skills and knowledge up to date
• Ability to travel up to 50% of the time

Benefits

• Salary Range: $80,000-$100,000
• Excellent health, dental, and vision insurance with generous company contribution
• Flex Spending Accounts
• Unlimited paid vacation
• 12 paid company holidays
• Paid Sick Time
• Paid Parental Leave
• 401k with company matching
• EcoPass provided for Colorado-based employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees