Technical Training Specialist

KasewareDenver, CO
Hybrid

About The Position

Kaseware is seeking a Technical Training Specialist to join their dynamic start-up company in the Denver metro area. This role is responsible for developing and executing training plans, materials, and classes, as well as scheduling and providing software instruction on the Kaseware product to clients, both remotely and in-person. The specialist will also review training results and feedback to improve materials and identify additional training opportunities. Kaseware builds state-of-the-art software for law enforcement and corporate security customers, aiming to help organizations utilize technology to become more effective and contribute to community, national, and global safety. The position is full-time and exempt. Due to the nature of the business, the successful candidate must pass a full CJIS compliant fingerprint-based background check.

Requirements

  • A minimum of 3 years of experience as a technical trainer, training specialist, or a similar role
  • Exceptional analytical and conceptual thinking skills
  • Advanced technical skills
  • Excellent documentation skills
  • Fundamental analytical and conceptual thinking skills
  • Experience creating training materials and giving presentations
  • Competency in Microsoft applications including Word, Excel, and Outlook
  • Experience in use/administration of an LMS
  • A track record of following through on commitments
  • Excellent planning, organizational, and time management skills
  • A history of leading and supporting successful projects
  • Bachelor's Degree in business or a related field, which may include Adult Education, Computer Science, Business, or Engineering
  • Ability to travel up to 50% of the time
  • Ability to pass a full CJIS compliant fingerprint based background check
  • U.S. Citizens and those authorized to work in the U.S. are encouraged to apply (company unable to sponsor at this time)
  • Language: English

Nice To Haves

  • Training experience in public safety, law enforcement, CAD, and/or RMS

Responsibilities

  • Assess individual and group training needs
  • Maintain individual and group training records
  • Plan, prepare, and research lessons
  • Organize and promote courses
  • Develop and deliver programs of learning activities
  • Prepare teaching/course materials
  • Instruct users on an individual or group basis
  • Apply new technologies to deliver courses and improve the learning experience for users (e.g., distance learning, interactive CBT, blended training)
  • Own and maintain the Kaseware Learning Management System
  • Keep personal IT skills and knowledge up to date

Benefits

  • Excellent health, dental, and vision insurance with generous company contribution
  • Flex Spending Accounts
  • Unlimited paid vacation
  • 12 paid company holidays
  • Paid Sick Time
  • Paid Parental Leave
  • 401k with company matching
  • EcoPass provided for Colorado-based employees
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