Technical Training Manager

our team • TX

94d

About The Position

SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. As a Technical Training Manager, you will provide technical training expertise in support of Regional and Territory Sales Managers, distributors, and contractors. You will train new sales employees to provide excellent service, sales, and technical support, and provide field technical support for new products and revisions to existing products.

Requirements

• Minimum of three years of experience with mechanical & electrical application for boiler installations
• Five years of related hydronics industry and/or field sales experience
• Basic computer skills, Word, Excel and PowerPoint
• Experience and familiarity with CRM tools – data capture, and reporting capabilities
• Demonstrates strong organizational skills, including follow up on action plans for individual and team members
• Strong public speaking and presentation skills
• Demonstrates strong professional and technical competency
• Presentation and communication of technical material to a diverse group
• Negotiation and problem-solving abilities that allow for win/win solutions for our distributors, contractors, engineers and Weil-McLain
• Demonstrates teamwork abilities that allow for field input for changes and development of new products with engineering and marketing

Nice To Haves

• Technical Bachelor’s degree or certificate strongly preferred

Responsibilities

• Provide technical training expertise within region
• Develop and conduct complex technical product/service seminars for contractors, distributors, utilities, engineers, and/or W/M field personnel
• Facilitate/propel the sales process forward by lead generation and accelerating winning opportunities
• Move leads from training through the sales funnel
• Interface with Product Management, Technical Service, Engineering, and Training departments to become familiar with product changes, new products, application opportunities, and training programs
• Identify and recommend required training, troubleshooting, and sales & marketing collateral
• Provide professional guidance and support at customer/contractor training meetings
• Hold 'Train the Trainer' meetings with sales team members prior to new product meetings with distributors and/or contractors
• Design and develop technical training content for Weil-McLain School of Better Heating
• Provide supervision on problem jobs and identify individual training requirements
• Communicate through a monthly report recurring product or service problems to Product Management and Engineering
• Act as technical expert at local, regional, and national tradeshows
• Assist in product liability investigations, depositions and trials, as needed

Benefits

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees