Technical Lead

Southern Water

14h•$42,000•Hybrid

About The Position

We’re looking for a highly empowered Technical Training Lead who is passionate in delivering and increasing internal knowledge and capability to help develop the standards of our operations within our wastewater teams. This is a hands‑on, high‑impact role where you’ll deliver technical training both in the classroom and out on site, supporting colleagues to work safely, confidently, and in line with regulatory expectations. You’ll design and deliver engaging learning solutions, work closely with subject matter experts, and ensure our training content is accurate, consistent, and fit for purpose. No two days will be the same, one day you could be running a practical assessment in the field, and the next you could be shaping new learning pathways or updating digital training resources. If you’re passionate about developing others, communicating technical information clearly, and helping teams perform at their best, we’d love to hear from you.

Requirements

Ability to explain technical concepts clearly to different audiences in a creative way
Strong passion for developing and supporting our frontline operations teams by building their competency by way of shaping and tailoring the learning contents based on specific outcomes defined by our regulators
Confident in facilitating and delivering both classroom and hands‑on practical training effectively to operators, managers, and senior stakeholders
Proactive in identifying learning needs and building relevant solutions
Experience creating engaging training materials and/or e‑learning content

Nice To Haves

Extensive experience within wastewater operations
Strong understanding of regulatory and safety requirements
Relevant Level 3 qualification (e.g., AET, Business Coaching)

Responsibilities

Designing and developing high‑quality technical training materials for wastewater operations
Creating structured learning pathways across our internal competency framework
Identifying skills gaps and creating targeted development solutions
Delivering confident, presenting technical information in an engaging classroom and practical training sessions to a wide range of audiences
Leading group discussions that encourage knowledge‑sharing and inclusive learning practices
Coaching and mentoring learners to build confidence and competence
Conducting technical assessments on our internal colleagues to ensure consistent operational standards are met through regular training attendance and workshops
Supporting wider training initiatives, improvement projects, and knowledge‑sharing activity