Technical Training Instructor

Stellantis NV • Orlando, FL

76d

About The Position

The Technical Instructor is responsible for delivering instructor-led technical training courses to Stellantis Dealership and Fleet Technicians, as well as corporate personnel at Stellantis Technical Training Centers and mobile locations. The Technical Training Instructor will prepare for and maintain the highest level of technical proficiency in all skill areas. This role includes managing individual course registrations, roster processing, and the development of a training center course schedule. In addition to facilitating courseware, the Lead Instructor is responsible for the daily operational management of their assigned facility and serves as the Stellantis representative at their assigned training center. They will be the first point of contact for dealership personnel and contract staff in the training center, and they are the first point of contact 24/7 for facility emergencies, including security breaches and fire alarms. Operational tasks also include maintaining training vehicles, special and hand tools, classrooms, course hardware and components, diagnosis equipment, and software updates. Lead instructors advise dealers and fleets on training needs and assist in the training development process. They can assist students with self-study questions. This position is also responsible for analyzing and preparing potential solutions to non-budgetary or non-personnel deficiencies for training centers to present to the Area Technical Training Manager (ATTM). They will prepare orders for items to support training center operations and present them to the ATTM for review and approval, maintain and audit the training center inventories to comply with ATTM direction, coordinate and maintain the technical training schedule as directed by the ATTM, track progress toward technical training goals, identify deficiencies, and present solutions to the ATTM. Additionally, they will act as the ATTM's liaison with the Business Center to implement technical training strategies, assist the Field Support Analyst and ATTM with special assigned tasks, implement the Corporate Environmental processes at training centers, and assist the ATTMs with developing current and future personnel.

Requirements

• High school diploma or GED.
• 3 years of work experience as a Technician in a dealership or experience delivering automotive technical training curriculum.
• Ability to interact effectively with various personality types.
• Strong communication skills -- written, verbal, and platform.
• Ability to multi-task and work in a rapid-paced environment.
• Ability to prioritize tasks.
• Familiarity with office automation programs (PowerPoint, Excel, Word, etc.).
• Knowledge of service diagnostics procedures.

Nice To Haves

• Bachelor's degree in Automotive Technology is preferred.
• ASE Certified - Automotive.
• Spanish language skills.

Responsibilities

• Deliver instructor-led technical training courses to Stellantis Dealership and Fleet Technicians.
• Prepare and maintain technical proficiency in all skill areas.
• Manage individual course registrations and roster processing.
• Develop a training center course schedule.
• Oversee daily operational management of the assigned facility.
• Serve as the Stellantis representative at the training center.
• Act as the first point of contact for dealership personnel and contract staff.
• Respond to facility emergencies including security breaches and fire alarms.
• Maintain training vehicles, tools, classrooms, and course hardware.
• Advise dealers and fleets on training needs and assist in training development.
• Analyze and prepare solutions for training center deficiencies to present to ATTM.
• Prepare orders for training center operations and present to ATTM for approval.
• Maintain and audit training center inventories as per ATTM direction.
• Coordinate and maintain the technical training schedule as directed by ATTM.
• Track progress toward technical training goals and identify deficiencies.
• Act as the liaison with the Business Center to implement training strategies.
• Assist with special tasks assigned by the Field Support Analyst and ATTM.
• Implement Corporate Environmental processes at training centers.
• Assist ATTMs with developing current and future personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transportation Equipment Manufacturing
• Education Level: High school or GED