Technical Training Coordinator

ABB•Alpharetta, GA

12d•Hybrid

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. B&R seeks to hire a Technical Training Coordinator to organize and lead technical training programs for internal and external customers related to B&R products, systems, and/or technologies in accordance with contract(s) and budget. B&R offers an excellent opportunity to work for an international company with a great reputation. You will be part of a fun, dynamic team, focused on providing the best products and services to our customers. The role involves developing course materials and handling content delivery for technical training for customers, either in classroom or on-site. Additionally, the coordinator is responsible for post-training activities such as course feedback collection and implementing possible corrective actions on course materials and equipment. The work model for the role is hybrid, based in the Alpharetta, GA office.

Requirements

Bachelor’s Degree in Engineering (Electrical, Mechanical, Mechatronic, Computer Science, Computer Engineering or related technical field) highly preferred, will consider relevant work experience
Interest and/or exposure in: motion control systems, embedded programming, mechanical and electrical systems, automation capabilities and relevant areas
Excellent written/verbal communications skills and customer-facing presentation skills
Ability to work efficiently both independently and as a part of a decentralized team
Domestic and international travel; up to 25% in North America; occasional International.
Applicants must be authorized to work permanently in the US without sponsorship now or in the future

Responsibilities

Prepares and delivers training courses in classroom or on-site and follows up on post-training day activities (e.g., course feedback collection, and possible corrective action on course material and equipment).
Develops course material for classroom and on-site training in their own area of responsibility and advises on updates needed in e-learning material(s).
Creates and updates course descriptions and course programs.
Consider feedback given on courses and implement corrective action(s) when needed.
Keeps classroom facilities tidy and in a condition that enables safe implementation of training courses.
Procures and maintains course equipment for training courses in their own area of responsibility.
Supports Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.
Responsible for ensuring excellent customer service and secure high level of customer satisfaction through each training.
Shares own expertise in service development.
Supports in course administration through planning and answering enquiries and proposals for training courses.
Additional responsibilities as assigned.