Technical Training and Development Process Engineer | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0013012]

ProSidian Consulting, LLC•Arlington, VA

40d•Onsite

About The Position

ProSidian Seeks a Technical Training and Development Process Engineer | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0013012] for Program Support on a Exempt W2: No Overtime Pay Basis Contract Contingent generally located across the CONUS - Washington D.C Across The Mid Atlantic Region supporting Regional transit authority managing rail, bus, and paratransit services across the DC metropolitan area. We seek Technical Training and Development Process Engineer | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0013012] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as WMATA. This as a Contract Contingent or Contract W-2 (IRS-1099) Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Functional Area / Swim Lane / Category Discipline Professional - WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Technical Training and Development Process Engineer [WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation] in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as Washington Metropolitan Area Transit Authority (WMATA) | Technical Training and Development Division (TTDV) | Safety and Readiness Department Generally Located In CONUS - Washington D.C and across the Mid Atlantic Region (Of Country/World) Working On-Site (Client Site). Process Engineering Support & Optimization. Transforming learning operations through data-informed process support and precision-driven workflow enhancement.. Empowering organizations with flexible, expert talent solutions that enhance efficiency, agility, and performance through tailored staffing while fueling WMATA’s workforce excellence through innovative, data-driven instructional design that transforms learning into operational performance. This work factors into the categories of Technical Training and Learning Design Staff Augmentation, Comprehensive Instructional Systems Design and Process Modernization, Learning Innovation Design and Performance Enhancement, Safety and Readiness Technical Training, and Learning Design and Technical Workforce Capability Enhancement. Executes analyses, maps as-is/to-be processes, supports automation and change implementation under lead engineer direction.

Requirements

Bachelor’s or Master’s degree in engineering, business process management, or related field
3+ years of experience in process improvement and workflow automation
Familiarity with Lean Six-Sigma or similar methodologies
Experience with digital tools and platforms (e.g., SharePoint, ServiceNow, Power Automate, etc.)
Visio, Excel, data analysis, systems documentation, communication.
Team collaboration, initiative, attention to detail, analytical reasoning.

Nice To Haves

3–5 years in process analysis, workflow documentation, or support engineering.

Responsibilities

Support the Lead Process Engineer; collect and document system requirements; model processes; assist in digital transition; maintain accuracy and quality in execution.
Conduct Detailed Process Analysis: Map and assess current-state workflows to identify inefficiencies, bottlenecks, and opportunities for digitization and automation.
Design Future-State Digital Workflows: Develop optimized, user-centered digital processes using tools such as SharePoint, Power Automate, or ServiceNow, ensuring alignment with business requirements and technical feasibility.
Support Change Management Activities: Collaborate with the change management lead to support stakeholder engagement, contribute to training materials, and assist in user onboarding and adoption efforts.
Collaborate with IT and Business Stakeholders: Work closely with IT teams, business units, and end users to validate requirements, test solutions, and ensure smooth implementation of redesigned workflows.
Ensure Quality, Compliance, and Continuous Improvement: Validate that new workflows meet data governance, security, and accessibility standards, and contribute to post-implementation reviews to identify areas for refinement.
Analyze training needs and performance gaps: The ProSidian Learning Innovation Design Consulting Team will be responsible for conducting comprehensive training needs assessments to identify performance gaps and learning requirements across various technical roles within the agency. Deliverables will include job and task analyses and clear, measurable learning objectives.
Design and develop NextGen learning materials: The ProSidian Learning Innovation Design Consulting Team will Create instructional content for multiple delivery formats—including instructor-led training (ILT), computer-based training (CBT), and blended learning. Deliverables will include detailed design plans, lesson plans, facilitator and participant guides, storyboards, and assessments that align with instructional best practices.
Evaluate training effectiveness: To ensure the effectiveness of training programs, The ProSidian Learning Innovation Design Consulting Team will develop and apply robust evaluation strategies based on established models such as Kirkpatrick’s Four Levels. Deliverables will include analyses of leaner behavior and user experience data.
Provide subject matter expertise in instructional design methodologies: The ProSidian Learning Innovation Design Consulting Team will serve as a SME in instructional systems design, offering guidance on the application of adult learning theory, instructional design models (e.g., ADDIE, SAM), and emerging trends in learning and development. Deliverables will include the development of best practices for the integration of accessibility and equity standards.
Provide process engineering services: The ProSidian Learning Innovation Design Consulting Team will analyze, redesign, and digitize existing paper-based workflows. The objective is to improve efficiency, accuracy, and accessibility by transitioning to digital systems aligned with organizational goals while ensuring stakeholder adoption and sustained change.

Benefits

Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives. The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis.
Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs. ProSidian also provides plans for both high and low vision..
401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement. A variety of investment options are available, along with support from a personal financial planner. The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays..
Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits.
Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program. This program provides special discounts to eligible employees on everyday purchases of products and services.
Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace. Security clearance is a valuable asset in your professional portfolio, enhancing your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting..
Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis. You estimate your expected costs for the planned year and choose to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance. D&D covers death or dismemberment resulting solely from an accident..
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability.