About The Position

ProSidian Seeks a Technical Training and Development Evaluation Specialist | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0011010] for Program Support on a Exempt W2: No Overtime Pay Basis Contract Contingent generally located across the CONUS - Washington D.C Across The Mid Atlantic Region supporting Regional transit authority managing rail, bus, and paratransit services across the DC metropolitan area. We seek Technical Training and Development Evaluation Specialist | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0011010] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as WMATA. This as a Contract Contingent or Contract W-2 (IRS-1099) Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Functional Area / Swim Lane / Category Discipline Professional - WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Technical Training and Development Evaluation Specialist [WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation] in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as Washington Metropolitan Area Transit Authority (WMATA) | Technical Training and Development Division (TTDV) | Safety and Readiness Department Generally Located In CONUS - Washington D.C and across the Mid Atlantic Region (Of Country/World) Working On-Site (Client Site). Evaluation & Learning Performance Analysis. Measuring learning that moves Metro—using data-driven insights to strengthen workforce performance and safety outcomes.. Empowering organizations with flexible, expert talent solutions that enhance efficiency, agility, and performance through tailored staffing while fueling WMATA’s workforce excellence through innovative, data-driven instructional design that transforms learning into operational performance. This work factors into the categories of Technical Training and Learning Design Staff Augmentation, Comprehensive Instructional Systems Design and Process Modernization, Learning Innovation Design and Performance Enhancement, Safety and Readiness Technical Training, and Learning Design and Technical Workforce Capability Enhancement. Plans and executes Kirkpatrick-aligned evaluation, analyzes learner behavior/UX data, reports outcomes and improvement actions.

Requirements

  • 5+ years in training evaluation, learning analytics, or instructional effectiveness measurement.
  • Bachelor’s degree in education, psychology, or related field
  • 3+ years of experience in training evaluation
  • Experience with technical training programs, with a preference for transit
  • Demonstrated expertise in data storytelling and the ability to craft clear, engaging narratives from complex data sets
  • Proficiency with advanced data tools and platforms, including but not limited to: a) Power BI or other analytics platforms for dashboard creation and b) Data collection tools (Microsoft Forms, Surveymonkey, or similar)
  • Strong command of Excel, but with a mindset that goes beyond spreadsheets – seeking automation, integration, and visualization opportunities
  • Excellent communication skills, with the ability to present findings to both technical and non-technical stakeholders
  • Familiarity with Kirkpatrick Model, Philips ROI Model, Learning-Transfer Evaluation Mode and other evaluation models to measure the impact of training
  • Proficiency in survey platforms and data analysis tools and methods
  • Bachelor’s in Education, Data Analytics, Psychology, or Organizational Development.

Nice To Haves

  • Experience with SPSS, R, or Python for statistical analysis
  • Familiarity with other learning evaluation models like Philips ROI Model, Learning-Transfer Evaluation Model, and TPACK or SAMR

Responsibilities

  • Develop evaluation frameworks (Kirkpatrick Model), conduct performance assessments, analyze learner outcomes, produce evaluation reports, and recommend improvements for instructional materials.
  • Design Evaluation Strategies: Develop comprehensive evaluation plans and tools to measure the effectiveness, efficiency, and impact of training programs.
  • Develop and Deploy Data Collection Tools: Create and utilize surveys, rubrics, focus groups, observational protocols, interviews, etc. that are methodologically sound to gather data from learners, facilitators, SMEs, and stakeholders.
  • Translate Complex Data Into Actionable Insights: Through compelling data storytelling, visualizations, and narrative summaries tailored to diverse audiences.
  • Build and Maintain Interactive Dashboards and Executive Level Reporting Tools: Use platforms such as Power BI or similar to support real-time decision making.
  • Analyze and Interpret Evaluation Data: Apply statistical and thematic analysis techniques to identify trends, strengths, and areas for improvement in training delivery and outcomes.
  • Support Continuous Improvement: Collaborate with instructional designers and training teams to refine content and delivery methods based on evaluation insights and learner feedback.
  • Analyze training needs and performance gaps: The ProSidian Learning Innovation Design Consulting Team will be responsible for conducting comprehensive training needs assessments to identify performance gaps and learning requirements across various technical roles within the agency.
  • Design and develop NextGen learning materials: The ProSidian Learning Innovation Design Consulting Team will Create instructional content for multiple delivery formats—including instructor-led training (ILT), computer-based training (CBT), and blended learning.
  • Evaluate training effectiveness: To ensure the effectiveness of training programs, The ProSidian Learning Innovation Design Consulting Team will develop and apply robust evaluation strategies based on established models such as Kirkpatrick’s Four Levels.
  • Provide subject matter expertise in instructional design methodologies: The ProSidian Learning Innovation Design Consulting Team will serve as a SME in instructional systems design, offering guidance on the application of adult learning theory, instructional design models (e.g., ADDIE, SAM), and emerging trends in learning and development.
  • Provide process engineering services: The ProSidian Learning Innovation Design Consulting Team will analyze, redesign, and digitize existing paper-based workflows. The objective is to improve efficiency, accuracy, and accessibility by transitioning to digital systems aligned with organizational goals while ensuring stakeholder adoption and sustained change.

Benefits

  • Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives.
  • Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs. ProSidian also provides plans for both high and low vision.
  • 401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement. A variety of investment options are available, along with support from a personal financial planner. The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match.
  • Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays.
  • Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits.
  • Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program. This program provides special discounts to eligible employees on everyday purchases of products and services.
  • ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program.
  • Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting.
  • Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis.
  • Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance. D&D covers death or dismemberment resulting solely from an accident.
  • Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability.
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