Technical Trainer

Persistent Systems • New York, NY

182d • $102,000 - $127,000

About The Position

We are looking for a Technical Trainer who will be responsible for developing, conducting, and evaluating customer-focused technical training programs to join our team as a remote employee based in Colorado Springs to support customers on Fort Carson. You will develop training outlines, presentations, materials, and evaluations for the company’s Wave Relay® training courses. You will also be responsible for evaluating training programs on an ongoing basis by collecting feedback from customers and working with internal teams to ensure maximally effective training programs.

Requirements

• Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering
• Experience teaching in a classroom environment
• Experience conducting and evaluating customer-focused training programs or experience speaking to groups of people
• Understanding of networking and IP scheming
• Must be willing and able to travel up to 25% of the time
• Must have the ability to obtain a United States security clearance

Nice To Haves

• Understanding of radio frequencies (RF) and wireless communications
• Knowledge of mobile ad hoc networking (MANET)
• Experience with Wave Relay® products
• Experience conducting training for both commercial and government customers
• Active United States security clearance

Responsibilities

• Developing comprehensive training programs for customer-focused Wave Relay® training courses
• Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests
• Creating instructor materials for Field Application Engineers who deliver training programs
• Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs
• Mentoring instructors to enhance customer-focused training programs
• Ensuring all training programs and courses meet business needs and quality standards
• Conducting needs assessments, anticipate future training needs, and plan accordingly
• Directing and delivering classroom trainings alongside Field Application Engineers
• Manage course enrollments

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off (sick time and vacation time)
• Flexible spending accounts
• 401(k) plan with company match
• Fitness membership reimbursement
• Tuition assistance
• Mental health benefits
• Pet discounts

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree