Technical Trainer - Diagnostic X-Ray (Highland Heights, OH)
About The Position
Philips Healthcare training center provides task-oriented learning on Philips Health Care products. The Technical Trainer is responsible for delivering instructor led and virtual training to Field Service Engineers and biomedical engineers. As part of the global Diagnostic- X-ray Education team, you will provide training to ensure engineers are qualified to perform service-related activities on Diagnostic X-ray systems. The delivered products are technical training, hands-on and virtual training and courseware self-study packages like e-learning. Your role: Delivering technical training on Diagnostic X-ray products and related services courses to Field Service Engineers and customer audience at our Cleveland Training Center. Arrange systems and lab environment to ensure that the courses can be delivered in the most optimum conditions. Ensuring that the departmental safety regulations are followed to guarantee the safety of the students and others. Evaluating the courses and assessing the students to get feedback with which to improve course quality and service information to the targets as set by the business. Gain field experiences to get a realistic view of the products and student environment to deliver training more appropriately. Adhere to the QMS policy and processes for Education to enable a standardized course development and delivery.
Requirements
- You’ve acquired 2+ years of experience in previous technical training/formal training experience.
- You are a Subject Matter Expert in diagnostic medical equipment or comparable professional industry.
- Proficiency with Microsoft Word, Microsoft PowerPoint software and graphics creation programs is required.
- You have a Bachelor’s degree in biomedical engineering, electronics/mechatronics.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
- You’re able to travel 10% of the time and this may include international travel.
- US work authorization is a precondition of employment.
- For this position, you must reside in or within commuting distance to Highland Heights.
Nice To Haves
- Experience in delivering virtual/web-based training preferred.
Responsibilities
- Delivering technical training on Diagnostic X-ray products and related services courses to Field Service Engineers and customer audience at our Cleveland Training Center.
- Arrange systems and lab environment to ensure that the courses can be delivered in the most optimum conditions.
- Ensuring that the departmental safety regulations are followed to guarantee the safety of the students and others.
- Evaluating the courses and assessing the students to get feedback with which to improve course quality and service information to the targets as set by the business.
- Gain field experiences to get a realistic view of the products and student environment to deliver training more appropriately.
- Adhere to the QMS policy and processes for Education to enable a standardized course development and delivery.
Benefits
- Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
- Details about our benefits can be found here.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
