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SQN Systems, a Service-Disabled Veteran-Owned Small Business (SDVOSB) located in Columbia, Maryland, is seeking a dedicated Technical Support professional to join our dynamic team in Baltimore, MD. As a Technical Support specialist, you will play a crucial role in providing exceptional IT support to federal agencies and commercial businesses. The ideal candidate will have a strong background in computer networking, help desk support, and IT infrastructure. This position is full-time, with a schedule from Monday to Friday, and requires in-person work in Baltimore. In this role, you will be responsible for providing IT system, hardware, and software support for various IT systems. You will also provide support, management, and installation services for desktop and server operating systems, particularly Microsoft Server. Additionally, you will manage and administer virtualization platforms such as VMware, ensuring that all systems are running efficiently and effectively. Your responsibilities will also include monitoring server performance and utilizing associated tools to maintain optimal operation. The Technical Support position at SQN Systems is not just about troubleshooting; it is about being a part of a supportive team that values your expertise in providing top-notch technical support. If you are passionate about IT support and possess the required skills, we encourage you to apply for this exciting opportunity.
