Technical Systems Operations Lead

Abbott • Des Plaines, IL

20h • $68,000 - $136,000

About The Position

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. Technical Systems Operations Lead At Molecular Diagnostics, we realize the potential of personalized care as the laboratory’s most trusted and preferred source for molecular diagnostic solutions. We are a division of Abbott Laboratories, a global, diversified healthcare innovator with a legacy of pioneering work in medical diagnostics. The position of Technical Systems within our Molecular Diagnostics Business Unit located in Des Plaines, Illinois. This position is responsible for supporting all operational areas within our Operations team’s technical-systems environment. This role reports directly to the Technical Systems Manager and serves as the lead across refurbishment operations, refresh programs, and spare‑part component refurbishment workflows. This position requires someone who can pivot quickly, manage multiple projects simultaneously, and maintain clear, accurate, and timely updates across all workstreams. The ideal candidate must be able to understand complex technical and procedural workflows and translate that knowledge into strong operational execution. A high level of attention to detail is essential, as this role supports the creation, review, and maintenance of accurate documentation across all operational areas.

Requirements

• Bachelor's degree plus 2+ years of related work experience with a good understanding of specified functional area, or Master's degree with 0-2 years of related work experience, or an equivalent combination of education and work experience.
• Working technical knowledge and application of concepts, practices and procedures.
• General understanding of business unit/group function.
• Will perform this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations
• Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Has a broad knowledge of technical alternatives and an understanding of their impact on the systems environment.

Nice To Haves

• Bachelor’s degree in electrical, Mechanical, Biomedical or similar engineering function
• Experience in regulated industry.

Responsibilities

• Review documentation for clarity, consistency, accuracy, and compliance
• Translate complex processes into straightforward, easy to follow content
• Support creation of new processes, SOPs, and workflow documentation
• Monitor program performance and track lifecycle progress
• Maintain up to date dashboards, trackers, and communication logs
• Work with teams to identify and implement workflow improvements
• Ensure tasks have timely updates and status visibility
• Generate and manage tickets, TSB lists, tracking sheets, and other operational documents
• Attend recurring meetings and provide technical and procedural support
• Identify eligibility for refresh/refurbishment based on technical rules and inventory status
• Provide hands on operational support when the situation demands

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level